Field Service Technician
Company Wrench, Smithfield, NC, United States
Field Service Technician
The Field Service Technician position is responsible for the effective repair and service of equipment and attachments at high levels of quality. This individual must be able to work independently of direct supervision in the environment.
Responsibilities
Perform routine maintenance, safety inspections, and create deficiency repair list.
Think ahead and plan methods and sequence of performing assigned maintenance.
Research and order all parts and materials required to perform assigned maintenance.
Perform the repairs efficiently and effectively.
Confirm that all repairs are completed as assigned.
Ensure all unused parts and materials are returned per established methods.
Maintain a safe and clean workspace and service truck.
Power wash and clean equipment and attachments as needed.
Maintain legible records of notes, time, parts, supplies, and outside purchases.
Document all repairs using the 3 C's (complaint, cause, and correction).
Comply with all policies, procedures, and methods established by the company.
Maintain and care for all shop and truck tools, equipment, and vehicles in your possession.
Provide customer service to all co-workers and customers in a professional and honest manner.
Consistently advocate for Company Wrench and our equipment brand at all times.
Complete training as assigned; training conducted virtually and in-person; overnight travel may be required.
Qualifications
Candidate needs two years of industry experience.
Class A or B CDL or the ability to obtain a Class A or B CDL.
Strong mechanical skills and aptitude.
Strong diagnostic abilities and mindset.
Good communication skills.
Safe work habits.
Ability and experience to perform repairs for all major equipment systems.
Working knowledge of equipment operations and mechanical functions.
Be able to provide all your tooling smaller than one-inch drive.
Ability to work with minimal supervision.
Proficient understanding of hydraulic pressure and flow.
Proficient in ohms law.
Proficient in the use of a digital multimeter.
Physical demands: must stand, walk, bend, kneel, stoop, crouch, crawl, climb; frequently lift and/or move items over 50 pounds; vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.
Benefits
Medical, Dental & Vision Insurance.
401(k) Plan + Match.
Paid time off and vacation.
Paid Birthday Holiday.
Short/Long Term Disability.
Growth opportunities.
Paid Training.
Monthly Profit Sharing Bonus.
ESOP Plan.
Family owned and operated.
Long term job security.
Health and wellness program.
Discounts on products and services.
$2,500 Sign-On Bonus.
Relocation assistance available for qualified candidates.
Uniforms provided.
Career advancement opportunities, promote from within.
Paid Continued education, manufacturer hands on and web-based training.
Clean and professional work environment.
Apprenticeship program.
Competitive wages.
Tool Reimbursement Program.
Annual $150 voucher towards Work Boots.
Company provided service vehicle, fuel card, credit card, laptop and cell phone.
We look forward to hearing from you!
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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The Field Service Technician position is responsible for the effective repair and service of equipment and attachments at high levels of quality. This individual must be able to work independently of direct supervision in the environment.
Responsibilities
Perform routine maintenance, safety inspections, and create deficiency repair list.
Think ahead and plan methods and sequence of performing assigned maintenance.
Research and order all parts and materials required to perform assigned maintenance.
Perform the repairs efficiently and effectively.
Confirm that all repairs are completed as assigned.
Ensure all unused parts and materials are returned per established methods.
Maintain a safe and clean workspace and service truck.
Power wash and clean equipment and attachments as needed.
Maintain legible records of notes, time, parts, supplies, and outside purchases.
Document all repairs using the 3 C's (complaint, cause, and correction).
Comply with all policies, procedures, and methods established by the company.
Maintain and care for all shop and truck tools, equipment, and vehicles in your possession.
Provide customer service to all co-workers and customers in a professional and honest manner.
Consistently advocate for Company Wrench and our equipment brand at all times.
Complete training as assigned; training conducted virtually and in-person; overnight travel may be required.
Qualifications
Candidate needs two years of industry experience.
Class A or B CDL or the ability to obtain a Class A or B CDL.
Strong mechanical skills and aptitude.
Strong diagnostic abilities and mindset.
Good communication skills.
Safe work habits.
Ability and experience to perform repairs for all major equipment systems.
Working knowledge of equipment operations and mechanical functions.
Be able to provide all your tooling smaller than one-inch drive.
Ability to work with minimal supervision.
Proficient understanding of hydraulic pressure and flow.
Proficient in ohms law.
Proficient in the use of a digital multimeter.
Physical demands: must stand, walk, bend, kneel, stoop, crouch, crawl, climb; frequently lift and/or move items over 50 pounds; vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.
Benefits
Medical, Dental & Vision Insurance.
401(k) Plan + Match.
Paid time off and vacation.
Paid Birthday Holiday.
Short/Long Term Disability.
Growth opportunities.
Paid Training.
Monthly Profit Sharing Bonus.
ESOP Plan.
Family owned and operated.
Long term job security.
Health and wellness program.
Discounts on products and services.
$2,500 Sign-On Bonus.
Relocation assistance available for qualified candidates.
Uniforms provided.
Career advancement opportunities, promote from within.
Paid Continued education, manufacturer hands on and web-based training.
Clean and professional work environment.
Apprenticeship program.
Competitive wages.
Tool Reimbursement Program.
Annual $150 voucher towards Work Boots.
Company provided service vehicle, fuel card, credit card, laptop and cell phone.
We look forward to hearing from you!
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr