Patient Service Representative
TEKsystems, Neenah, WI, United States
About the Role
Patient Service Representative (PSR)
is a key point of contact for patients. The role involves scheduling, registration, insurance verification, and ensuring a smooth and welcoming patient experience.
You will work in a smaller office setting alongside two other PSRs, with future growth opportunities as the team expands.
Schedule:
Monday-Thursday 8:30 AM - 5:30 PM | Friday 8:30 AM - 4:00 PM
Key Responsibilities
Schedule patient appointments in accordance with established policies and procedures.
Perform insurance verification and confirm eligibility prior to appointments.
Collect, enter, and verify demographic, billing, insurance, and copay information.
Accurately input patient data into the
EPIC electronic medical record
for registration, scheduling, and billing purposes.
Ensure a seamless check‑in experience for patients.
Proactively troubleshoot scheduling and access issues as they arise.
File, retrieve, and deliver patient information as needed.
Facilitate the flow of patient forms, letters, and documentation.
Support departmental needs by managing patient data and records efficiently.
Required Qualifications
Knowledge of
HIPAA regulations .
At least 1 year of healthcare experience .
Experience working with EPIC
(1+ year preferred).
Ability to work in a
highvolume, fastpaced, multitasking environment .
Flexibility to adapt to changing workloads, staffing, and schedules .
Strong written and verbal communication skills .
High attention to detail and strong problem‑solving abilities .
Reliable, motivated, and comfortable working with minimal supervision .
Ability to work independently as well as collaboratively within a team .
Job Type & Location
This is a Contract to Hire position based out of Neenah, WI.
Pay and Benefits
The pay range for this position is $23.00 – $26.00 per hour.
Eligibility requirements apply to some benefits and may depend on the job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Neenah, WI.
Application Deadline
This position is anticipated to close on May 4, 2026.
Equal Opportunity Employment
The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
Patient Service Representative (PSR)
is a key point of contact for patients. The role involves scheduling, registration, insurance verification, and ensuring a smooth and welcoming patient experience.
You will work in a smaller office setting alongside two other PSRs, with future growth opportunities as the team expands.
Schedule:
Monday-Thursday 8:30 AM - 5:30 PM | Friday 8:30 AM - 4:00 PM
Key Responsibilities
Schedule patient appointments in accordance with established policies and procedures.
Perform insurance verification and confirm eligibility prior to appointments.
Collect, enter, and verify demographic, billing, insurance, and copay information.
Accurately input patient data into the
EPIC electronic medical record
for registration, scheduling, and billing purposes.
Ensure a seamless check‑in experience for patients.
Proactively troubleshoot scheduling and access issues as they arise.
File, retrieve, and deliver patient information as needed.
Facilitate the flow of patient forms, letters, and documentation.
Support departmental needs by managing patient data and records efficiently.
Required Qualifications
Knowledge of
HIPAA regulations .
At least 1 year of healthcare experience .
Experience working with EPIC
(1+ year preferred).
Ability to work in a
highvolume, fastpaced, multitasking environment .
Flexibility to adapt to changing workloads, staffing, and schedules .
Strong written and verbal communication skills .
High attention to detail and strong problem‑solving abilities .
Reliable, motivated, and comfortable working with minimal supervision .
Ability to work independently as well as collaboratively within a team .
Job Type & Location
This is a Contract to Hire position based out of Neenah, WI.
Pay and Benefits
The pay range for this position is $23.00 – $26.00 per hour.
Eligibility requirements apply to some benefits and may depend on the job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Neenah, WI.
Application Deadline
This position is anticipated to close on May 4, 2026.
Equal Opportunity Employment
The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr