Child Support Specialist Trainee
West Virginia, Ceredo, WV, United States
Responsibilities
In a training capacity, performs entry‑level Child Support Enforcement Work. Through formal classroom training and on‑the‑job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE). You will learn in this position with a training period where employees perform beginning level Child Support case work in processing cases through locations, case development, initial notice to non‑custodial parents regarding obligation and Child Support Enforcement involvement. Under close supervision, you will learn to acquire knowledge and abilities leading to the independent management of a case load in Child Support Enforcement. This position requires monthly evaluation and progress monitoring by supervisory staff. You will learn to locate parents, assets and sources of income and calculate the Child Support formula. Research legal sources such as statutes, court opinions, rules and regulations, and compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies and case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues, compose routine correspondence, and maintain confidentiality of information. This posting is for a Caseworker. This Position is located in Wayne County.
Qualifications
High school diploma or equivalent.
Four (4) years of clerical and/or paraprofessional experience.
Or successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.
Availability of a vehicle for continuous use may be a requisite of employment.
Probationary period of twelve (12) months - (SPB 3013).
Experience in clerical/customer service, and corrections/community corrections may substitute for required training or experience.
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In a training capacity, performs entry‑level Child Support Enforcement Work. Through formal classroom training and on‑the‑job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE). You will learn in this position with a training period where employees perform beginning level Child Support case work in processing cases through locations, case development, initial notice to non‑custodial parents regarding obligation and Child Support Enforcement involvement. Under close supervision, you will learn to acquire knowledge and abilities leading to the independent management of a case load in Child Support Enforcement. This position requires monthly evaluation and progress monitoring by supervisory staff. You will learn to locate parents, assets and sources of income and calculate the Child Support formula. Research legal sources such as statutes, court opinions, rules and regulations, and compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies and case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues, compose routine correspondence, and maintain confidentiality of information. This posting is for a Caseworker. This Position is located in Wayne County.
Qualifications
High school diploma or equivalent.
Four (4) years of clerical and/or paraprofessional experience.
Or successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.
Availability of a vehicle for continuous use may be a requisite of employment.
Probationary period of twelve (12) months - (SPB 3013).
Experience in clerical/customer service, and corrections/community corrections may substitute for required training or experience.
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