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Sign Language Interpreter Full Time

Purple Communications, Inc, Winston Salem, NC, United States


Sign Language Interpreter Full Time
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills and thorough knowledge of and adherence to the NAD‑RID Code of Professional Conduct.

Pay Range
$15.74-$65 (based on location, education, certifications, and interpreter specialties)

ZP Full‑Time Interpreters Are Eligible For The Following

Guaranteed 36 hours per week (potentially for up to 40 hours per week)

Voluntary Life & AD&D Insurance

Flexible scheduling

Employer Paid Short‑Term Disability

Community work (when available)

Employer Paid Long‑Term Disability

PTO (Paid Time Off)

Pet Insurance

Paid Holidays

EAP (Employee Assistance Program)

Medical, Dental, Vision Insurance

FSA (Flexible Spending Accounts)

401(k) Retirement Savings Plan with Employer Match

Commuter Benefits

Health Club reimbursement

Legal Plan

Massage Reimbursement

CEU, Professional Development & Tuition Reimbursement

Employer Paid Life Insurance

Job Requirements

Must be able to work 36 hours per week

Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand

Must pass the company's interpreting skills assessment

Must attend and successfully complete a 40 hour New Hire Training

Essential Duties And Responsibilities Include The Following

Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers

Support and model the company's mission and values

Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues

Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping

Adhere to all policies and procedures as outlined by the company and all FCC regulations

Demonstrate the ability to adapt quickly to new and changing technologies

Multi-task between interpreting effectively and utilizing video-based technology

Participate in company-sponsored training for Professional Development

Exhibit the ability to meet performance expectations with minimal supervision

Possess the ability to work effectively in a fast paced, dynamic environment

Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance

Demonstrate strong interpersonal skills in all settings

Minimum Qualification Requirements

Fluent ASL and spoken English language skills

Able to provide accurate interpretation

Good understanding of Deaf culture

Thorough knowledge of and adherence to the NAD‑RID Code of Professional Conduct

Three to five years of experience in interpreting (preferred by not required)

As applicable, state licensure or state-required credentials

You must be 18 years or older to apply

Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP Better Together, LLC is an Equal Opportunity Employer.

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