Pharmacy Technician
CVS Health, Voorhees Township, NJ, United States
Overview
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Job Purpose and Summary
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
Responsibilities
Live our purpose by following all company SOPs at each workstation to help Pharmacists manage and improve patient health.
Follow pharmacy workflow procedures at each workstation (production, pick‑up, drive‑thru, drop‑off) for safe and accurate prescription fulfillment.
Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt moments while serving patients at pick‑up, drive‑thru, and over the phone; offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems.
Complete basic inventory activities, as permitted by law and directed by leadership, such as accurately putting away medication deliveries, cycle counts, returns‑to‑stocks, and waiting‑bin inventories.
Contribute to a high‑performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients.
Remain flexible for scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business.
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing offsite clinics) where allowable by law and supported by required training and certification.
Immunization Responsibilities
Complete additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to become a Technician Immunizer and support preparing and administering vaccines.
Educate patients about the importance of vaccines and refer vaccine‑related questions to the Pharmacist‑on‑duty.
Monitor for, respond to, and report adverse reactions per public health requirements.
Review and collect patient information; track and document for each applicable patient.
Monitor and manage vaccine supplies.
Required Qualifications
Comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, including but not limited to age, education, and licensure/certification.
If the state board has no minimum age requirement, must be at least 16 years old.
If the state board has no minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or a high‑school equivalency program.
State‑level licensure and national certification requirements vary by state.
Essential Functions
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Attention and Focus:
Ability to concentrate on a task over a period of time.
Ability to pivot quickly from one task to another to meet patient and business needs.
Ability to confirm prescription information and label accuracy, ensuring patient safety.
Customer Service and Team Orientation:
Actively look for ways to help people in a friendly manner.
Notice and understand patients’ reactions, and respond appropriately.
Communication Skills:
Use and understand verbal and written communication to interact with patients and colleagues.
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and avoiding inappropriate interruptions.
Mathematical Reasoning:
Use math to solve problems, such as determining total tablets to dispense, daily supply, and number of full and additional bottles needed to fill a prescription.
Problem Resolution:
Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options.
Physical Demands:
Be mobile and remain upright for extended periods.
Lift, scan, and bag items up to 20 lbs with frequent lifting up to 10 lbs.
Reach overhead, stretch, and use arms and/or legs to grasp items.
Move fingers repetitively; pick, pinch, type, or otherwise work primarily with fingers.
Extend hand(s) and arm(s) in multiple directions to place, move, or lift items.
Control precision; quickly adjust machines to exact positions.
Stoop to a considerable degree, requiring full use of lower extremities and back muscles.
Maintain close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
Any additional tasks as directed by Supervisor or Manager.
Preferred Qualifications
1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market in other locations to meet business needs.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
$17.92 – $27.92 per hour
Benefits
Eligible for a comprehensive benefits package including medical, dental, vision, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
#J-18808-Ljbffr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Job Purpose and Summary
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
Responsibilities
Live our purpose by following all company SOPs at each workstation to help Pharmacists manage and improve patient health.
Follow pharmacy workflow procedures at each workstation (production, pick‑up, drive‑thru, drop‑off) for safe and accurate prescription fulfillment.
Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt moments while serving patients at pick‑up, drive‑thru, and over the phone; offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems.
Complete basic inventory activities, as permitted by law and directed by leadership, such as accurately putting away medication deliveries, cycle counts, returns‑to‑stocks, and waiting‑bin inventories.
Contribute to a high‑performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients.
Remain flexible for scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business.
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing offsite clinics) where allowable by law and supported by required training and certification.
Immunization Responsibilities
Complete additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to become a Technician Immunizer and support preparing and administering vaccines.
Educate patients about the importance of vaccines and refer vaccine‑related questions to the Pharmacist‑on‑duty.
Monitor for, respond to, and report adverse reactions per public health requirements.
Review and collect patient information; track and document for each applicable patient.
Monitor and manage vaccine supplies.
Required Qualifications
Comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, including but not limited to age, education, and licensure/certification.
If the state board has no minimum age requirement, must be at least 16 years old.
If the state board has no minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or a high‑school equivalency program.
State‑level licensure and national certification requirements vary by state.
Essential Functions
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Attention and Focus:
Ability to concentrate on a task over a period of time.
Ability to pivot quickly from one task to another to meet patient and business needs.
Ability to confirm prescription information and label accuracy, ensuring patient safety.
Customer Service and Team Orientation:
Actively look for ways to help people in a friendly manner.
Notice and understand patients’ reactions, and respond appropriately.
Communication Skills:
Use and understand verbal and written communication to interact with patients and colleagues.
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and avoiding inappropriate interruptions.
Mathematical Reasoning:
Use math to solve problems, such as determining total tablets to dispense, daily supply, and number of full and additional bottles needed to fill a prescription.
Problem Resolution:
Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options.
Physical Demands:
Be mobile and remain upright for extended periods.
Lift, scan, and bag items up to 20 lbs with frequent lifting up to 10 lbs.
Reach overhead, stretch, and use arms and/or legs to grasp items.
Move fingers repetitively; pick, pinch, type, or otherwise work primarily with fingers.
Extend hand(s) and arm(s) in multiple directions to place, move, or lift items.
Control precision; quickly adjust machines to exact positions.
Stoop to a considerable degree, requiring full use of lower extremities and back muscles.
Maintain close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
Any additional tasks as directed by Supervisor or Manager.
Preferred Qualifications
1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market in other locations to meet business needs.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
$17.92 – $27.92 per hour
Benefits
Eligible for a comprehensive benefits package including medical, dental, vision, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
#J-18808-Ljbffr