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Medical Virtual Assistant

RepHero Global, San Francisco, CA, United States


Medical Front Desk & Administrative Coordinator
RepHero Global

|

Gulberg, Lahore

|

Onsite

|

Full-Time

Salary:

PKR 130,000 - 150,000/month, One time meal

Role Description
This is a full-time, onsite position at our Gulberg office. You will manage administrative and clinical-support operations for a premium medical practice, acting as the primary point of contact for US patients and healthcare providers.

Key Responsibilities

Patient Coordination:

Act as the professional first voice for the clinic; manage incoming calls, emails, and patient inquiries.

EHR Management:

Schedule and confirm appointments using

Tebra (Kareo)

and

Headway .

Revenue Cycle Support:

Perform real-time insurance verification (Medicare & Private Pay) and manage "paper-to-digital" workflows for scanned office documents.

Financial Operations:

Collect copays, post payments in the EHR, and follow up on outstanding balances.

Clinical Admin:

Process virtual faxes, manage medical records, and handle prior authorizations for specialized treatments (Spravato/Ketamine).

Qualifications

Experience:

1+ years in US-based Medical Billing, RCM, or Medical Virtual Assistance.

English Fluency:

Exceptional verbal skills with a clear, neutral professional accent

Technical Proficiency:

Prior experience with

Tebra (Kareo)

or similar US EHR platforms (Athena, DrChrono, etc.).

Insurance Knowledge:

Solid understanding of US insurance verification, payment posting, and terminology (PPO, HMO, Medicare).

Detail-Oriented:

High level of accuracy in documentation and billing entries.

Organizational Skills:

Ability to multitask across calls, scheduling, and administrative tasks simultaneously.

Work Schedule & Location

Shift & Location:

Onsite in Gulberg, Lahore| Monday – Friday | 6:30 PM to 3:00 AM PKT

Apply Here: https://forms.gle/F8YVjnFkKBWQ5wgw9 or Send CV at WhatsApp: 0326-8045041

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