Applications Specialist
Azalea Health Innovations Inc, Atlanta, GA, United States
IN SUMMARY...
The Applications Consultant is a client-facing, post-sale implementation specialist responsible for the successful deployment of Azalea Health's EHR solutions with a focus on
clinical workflows . This role partners closely with customers and internal teams to assess needs, configure solutions, deliver training, and support go-live readiness. The Applications Specialist manages multiple implementations simultaneously and plays a critical role in driving on-time, high-quality go-lives while minimizing risk and escalations.
WHAT YOU WILL DO...
Client Implementation & Delivery
Serve as a primary clinical applications expert for assigned EHR implementations following contract execution
Lead discovery sessions to assess client clinical workflows, operational objectives, and implementation readiness
Configure Azalea Health's EHR to align with best-practice clinical workflows and client requirements
Deliver end-user and role-based training for providers and clinical staff, both onsite and remotely
Support go-live planning and execution, including readiness assessments and workflow validation
Project Execution & Collaboration
Manage multiple concurrent implementations while adhering to defined timelines, scope, and delivery standards
Maintain detailed project documentation including training plans, workflow decisions, risks, and issues
Partner closely with Project Managers, Implementation Specialists, Customer Success, Product, and Support teams
Provide regular project status updates, risk identification, and mitigation strategies to internal stakeholders
Participate in co-implementations with third-party vendors (e.g., LIS, PACS, encoders) to ensure seamless integration
Quality, Risk & Continuous Improvement
Apply healthcare IT implementation best practices throughout the project lifecycle
Identify, document, and escalate risks or issues that could impact go-live success or client outcomes
Contribute to continuous improvement efforts by documenting lessons learned and implementation best practices
Support internal knowledge sharing and, as needed, assist with peer training or onboarding activities
Success Measures
On-time and on-scope go-live execution
Adoption of recommended clinical workflows
Reduction in implementation-related escalations
Accurate and complete implementation documentation
Positive internal project delivery metrics and stakeholder feedback
Required Qualifications
5–8 years of experience in healthcare IT, EHR implementation, or clinical applications consulting
Strong understanding of clinical workflows within hospital, ambulatory, or rural healthcare settings
Proven ability to manage multiple client implementations simultaneously
Experience delivering end-user training to clinical staff and providers
Excellent communication, facilitation, and client-facing skills
Ability to travel up to 50% as required for onsite implementations and go-lives
Preferred Qualifications
Experience implementing EHR solutions in rural or critical access hospital environments
Familiarity with third-party healthcare systems (LIS, PACS, coding/encoder tools)
Background working cross-functionally with Product, Support, and Customer Success teams
HOW WE INVEST IN YOU...
Competitive and comprehensive benefits:
Coverage options to support the whole person, including full medical, dental, vision, and life insurance
Generous employer sponsored subsidy towards employee's medical insurance premiums
Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
Balance and flexibility:
Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
Economic opportunity : Competitive total rewards package that offers competitive pay and advancement opportunities
Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.
The Applications Consultant is a client-facing, post-sale implementation specialist responsible for the successful deployment of Azalea Health's EHR solutions with a focus on
clinical workflows . This role partners closely with customers and internal teams to assess needs, configure solutions, deliver training, and support go-live readiness. The Applications Specialist manages multiple implementations simultaneously and plays a critical role in driving on-time, high-quality go-lives while minimizing risk and escalations.
WHAT YOU WILL DO...
Client Implementation & Delivery
Serve as a primary clinical applications expert for assigned EHR implementations following contract execution
Lead discovery sessions to assess client clinical workflows, operational objectives, and implementation readiness
Configure Azalea Health's EHR to align with best-practice clinical workflows and client requirements
Deliver end-user and role-based training for providers and clinical staff, both onsite and remotely
Support go-live planning and execution, including readiness assessments and workflow validation
Project Execution & Collaboration
Manage multiple concurrent implementations while adhering to defined timelines, scope, and delivery standards
Maintain detailed project documentation including training plans, workflow decisions, risks, and issues
Partner closely with Project Managers, Implementation Specialists, Customer Success, Product, and Support teams
Provide regular project status updates, risk identification, and mitigation strategies to internal stakeholders
Participate in co-implementations with third-party vendors (e.g., LIS, PACS, encoders) to ensure seamless integration
Quality, Risk & Continuous Improvement
Apply healthcare IT implementation best practices throughout the project lifecycle
Identify, document, and escalate risks or issues that could impact go-live success or client outcomes
Contribute to continuous improvement efforts by documenting lessons learned and implementation best practices
Support internal knowledge sharing and, as needed, assist with peer training or onboarding activities
Success Measures
On-time and on-scope go-live execution
Adoption of recommended clinical workflows
Reduction in implementation-related escalations
Accurate and complete implementation documentation
Positive internal project delivery metrics and stakeholder feedback
Required Qualifications
5–8 years of experience in healthcare IT, EHR implementation, or clinical applications consulting
Strong understanding of clinical workflows within hospital, ambulatory, or rural healthcare settings
Proven ability to manage multiple client implementations simultaneously
Experience delivering end-user training to clinical staff and providers
Excellent communication, facilitation, and client-facing skills
Ability to travel up to 50% as required for onsite implementations and go-lives
Preferred Qualifications
Experience implementing EHR solutions in rural or critical access hospital environments
Familiarity with third-party healthcare systems (LIS, PACS, coding/encoder tools)
Background working cross-functionally with Product, Support, and Customer Success teams
HOW WE INVEST IN YOU...
Competitive and comprehensive benefits:
Coverage options to support the whole person, including full medical, dental, vision, and life insurance
Generous employer sponsored subsidy towards employee's medical insurance premiums
Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
Balance and flexibility:
Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
Economic opportunity : Competitive total rewards package that offers competitive pay and advancement opportunities
Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.