Housekeeping | Housekeeping Office Coordinator
Fontainebleau Miami Beach, Miami Beach, FL, United States
Duties
To perform tasks that help manage as well as minimize departmental payroll expense, excessive absenteeism/tardiness, unauthorized overtime, and time clock missed punches. The Housekeeping Administrative Assistant will research guest issues and track follow‑up with managers. The tasks performed by the Administrative Assistant will support all aspects of the operation and any other duties required.
Track and generate reports that highlight below standard room attendant productivity.
Track, follow‑up and prepare discipline for managers to issue to Team Members for excessive absenteeism and tardiness. Communicate with Human Resources on FMLA callouts.
Track, follow‑up and prepare discipline for managers to issue to Team Members for time clock missed punches.
Track and report number of Owner Units cleaned and labor expense.
Track daily and report number of DND rooms.
Track daily and report training expenses.
Research and track guest issues. Prepare discipline for managers ensuring follow‑up occurs.
Prepare weekly schedules for preventative maintenance program.
Prepare monthly room inspection reports and distribute them to managers.
Prepare recognition certificates for Team Member room inspection results and other incentive programs.
Prepare room project survey forms, track and follow‑up on results.
Prepare weekly walk‑through inspection notes and track follow‑up with managers.
Take minutes at round table meetings and distribute as requested.
Perform other related duties as assigned.
Qualifications
High school education or equivalent. College degree preferred.
Must be able to use computers and adapt to new technology.
Background in payroll management, financial administrative positions in the hospitality field or related industry.
Experience in working in high volume roles and able to multitask.
Advanced skillset in Excel.
Financial analysis proficiency.
Mathematical skills.
Microsoft Word, PowerPoint, ability to learn property management systems and time keeping labor management systems.
Ability to create spreadsheets for various assignments required.
Well organized and demonstrated strong problem‑solving skills.
Ability to operate office equipment (i.e., computer, 10‑key, copier, fax, and telephone).
Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.
Generate monthly reports as required by Paycom.
Complete any other reports, analyses as required.
Able to prepare documentation.
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To perform tasks that help manage as well as minimize departmental payroll expense, excessive absenteeism/tardiness, unauthorized overtime, and time clock missed punches. The Housekeeping Administrative Assistant will research guest issues and track follow‑up with managers. The tasks performed by the Administrative Assistant will support all aspects of the operation and any other duties required.
Track and generate reports that highlight below standard room attendant productivity.
Track, follow‑up and prepare discipline for managers to issue to Team Members for excessive absenteeism and tardiness. Communicate with Human Resources on FMLA callouts.
Track, follow‑up and prepare discipline for managers to issue to Team Members for time clock missed punches.
Track and report number of Owner Units cleaned and labor expense.
Track daily and report number of DND rooms.
Track daily and report training expenses.
Research and track guest issues. Prepare discipline for managers ensuring follow‑up occurs.
Prepare weekly schedules for preventative maintenance program.
Prepare monthly room inspection reports and distribute them to managers.
Prepare recognition certificates for Team Member room inspection results and other incentive programs.
Prepare room project survey forms, track and follow‑up on results.
Prepare weekly walk‑through inspection notes and track follow‑up with managers.
Take minutes at round table meetings and distribute as requested.
Perform other related duties as assigned.
Qualifications
High school education or equivalent. College degree preferred.
Must be able to use computers and adapt to new technology.
Background in payroll management, financial administrative positions in the hospitality field or related industry.
Experience in working in high volume roles and able to multitask.
Advanced skillset in Excel.
Financial analysis proficiency.
Mathematical skills.
Microsoft Word, PowerPoint, ability to learn property management systems and time keeping labor management systems.
Ability to create spreadsheets for various assignments required.
Well organized and demonstrated strong problem‑solving skills.
Ability to operate office equipment (i.e., computer, 10‑key, copier, fax, and telephone).
Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.
Generate monthly reports as required by Paycom.
Complete any other reports, analyses as required.
Able to prepare documentation.
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