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Sr Business Insights Analyst

Safelite, Columbus, OH, United States


Sr. Business and Insights Analyst
Brief Overview

The

Sr. Business and Insights Analyst

is part of the Customer Experience Insights and Analytics Center of Excellence. Your primary focus will be on business analytics, while collaborating across departments to support wider initiatives that require analytics expertise. You will use creativity, communication skills, and analytical abilities to craft compelling narratives that turn complex data sets into actionable insights, drive business-led decisions, and support cross‑functional teams with clear, visually engaging data stories.

What You Will Do

Perform qualitative and quantitative advanced analyses and develop standard and on‑demand reports of a complex nature.

Communicate data from multiple sources into impactful and actionable insights, providing easy‑to‑understand guidance and recommendations to drive business strategies and decision making.

Leverage data visualization principles to design, develop and maintain dashboards and tools that monitor key business performance.

Enable and evolve self‑service for stakeholders.

Use knowledge of business and data to proactively discover and anticipate challenges or opportunities that may impact the business.

Leverage knowledge to determine and communicate impact to business in an easily digestible format using storytelling techniques.

Mentor and assist with training junior analysts while maintaining documentation to preserve alignment on process, procedures and best practices.

Explore and recommend opportunities for streamlining and standardizing reporting and analysis; monitor reporting automation, consolidation, and maintenance to ensure accuracy and reliability.

Perform other duties as assigned.

Comply with all policies and standards.

What You Will Need

Bachelor’s degree in Business, Business Administration, Finance, Economics, Business Analytics, or similar field – Required

3 years of experience in a data analytical role – Required

3 years of experience with data visualization tools such as Tableau, Snowflake, or BI – Required

3 years of experience directly writing SQL – Required

3 years of experience synthesizing analytical insights into clear, strategic storytelling to drive decision‑making – Required

3 years of experience making strategic recommendations on data collection, integration, and retention requirements incorporating business requirements and best practices – Required

3 years of experience building and analyzing end‑to‑end customer journey data to develop actionable insights that improve customer experience and conversion – Required

Experience with the data visualization tools, ability to create dashboards, visualizations and reporting.

Ability to understand complex analysis – Required

Demonstrated ability to make strategic recommendations on data collection, integration, and retention incorporating storytelling across functions – Required

Advanced user of Microsoft Office, primarily Excel – Required

Excellent oral and written communication skills, including presentation, education, reading, writing, and listening – Required

Ability to adapt to constantly changing priorities and exhibit excellent time management skills – Required

Exceptional attention to detail and commitment to accuracy – Required

Strong organizational skills – Required

Ability to work autonomously and collaboratively – Required

What You Will Get

Competitive weekly pay and bonus opportunities.

Total job benefits valued at more than $10k. This includes a 401(k) plan with company matching, medical coverage plans customized to your needs, and a commitment to work/life balance through PTO, company holidays, and paid volunteer days.

Up to $5,250 in tuition reimbursement per year.

Benefit amounts are estimates only; actual values will depend on benefit elections during enrollment.

Expected Work Location (In Office)

It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office 5 days a week. Work‑location changes are subject to managerial approval and business needs.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description is NOT an employment agreement and is subject to change by the employer as organizational needs and requirements change.

Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers

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