Community Service Officer (CSO) - Patrol
University of Minnesota, Saint Paul, MN, United States
Job Summary
Are you looking for an opportunity to work with a diverse community while gaining law enforcement experience? The University of Minnesota's Twin Cities campus is hiring community service officers (CSOs) to support police officers. As a CSO, you will provide uniformed, unarmed public safety services and advise members of the University community regarding safe behaviors, ordinances, rules, and policies to promote a safe and inclusive campus. This position is a two-year temporary post and is designed to provide a career path into the law enforcement agency.
Responsibilities
Patrol the campus to provide visible presence and deter criminal activity
Communicate relevant ordinances, rules, and policies in support of a safe and secure campus
Takes reports of crimes and incidents from citizens that do not require a police officer
Responds to incidents on campus at the approval or direction of the on‑duty police supervisor
Assists U Security with escorts or patrol coverage
Enforces University parking ordinances
Tows vehicles at the direction of a police officer
Provides traffic direction at crime scenes or accident scenes
Provides traffic direction at large‑scale events
Perimeter security at crime scenes or large‑scale events
Provides first aid as needed
Assists with community outreach
Other miscellaneous duties as assigned
Limitations/Prohibited Tasks
CSOs will not:
Operate a department vehicle with red lights or sirens in operation
Perform duties which require training typically reserved for licensed police officers
Process evidence or crime scenes, take statements, or transport arrestees with approval or direction by an on‑duty police supervisor
Investigate state motor vehicle accidents or take reports on these incidents
Be involved or respond to situations that present danger or risk such as: making custodial arrests based on probable cause; making custodial arrests for warrants; enforcing state statute criminal violations; stopping traffic violators; checking citizens for driver's license status or warrants (CJIS); handling calls of crimes in progress without the direction of or in conjunction with a licensed officer; handling alarm calls; handling calls of a person in crisis without approval of direction by an on‑duty police supervisor.
Qualifications
Required Knowledge, Skills, and Abilities
Strong written and verbal communication skills
Capable of understanding use of force and defensive tactics policy
Ability to complete training in baton, chemical aerosol, and handcuffing
Able to work with diverse populations and respond with sensitivity to their needs and concerns
Able to resolve problems and make decisions quickly and effectively to defuse conflicts
Able to administer first aid, CPR, and AED in accordance with training
Minimum Qualifications
Enrolled in an Associate’s or Bachelor's program and at least one year of work experience or a combination of related education and work experience to equal six years
Able to pass a background check
Valid driver's license
Must meet and maintain requirements for access to law‑enforcement sensitive information including CJIS Data Access Terminals
Regular attendance
Preferred Qualifications
POST Eligible
Military, Law Enforcement or Public Safety Experience
Desire to become a sworn police officer at the University of Minnesota Police Department
Physical and Environmental Demands
Possible exposure to blood‑borne pathogens
Required to work outside during all weather conditions
Able to travel (on foot) to all campus locations quickly in all conditions including construction sites
Able to use stairs during emergencies and during patrols
Able to patrol or stand post for all or most of assigned shifts
Pay and Benefits
Pay Range:
$28.56 – $36.20/hr depending on education/qualifications/experience
Time Appointment Category:
75%‑100% Appointment
Position Type:
Civil‑Service & Non‑Faculty Labor Represented Staff
The University offers a comprehensive benefits package that includes:
Competitive wages, paid holidays, and generous time off
Continuous learning opportunities through professional training and degree‑seeking programs supported by the Regents Tuition Benefit Program
Low‑cost medical, dental, and pharmacy plans
Healthcare and dependent care flexible spending accounts
University HSA contributions
Disability and employer‑paid life insurance
Employee wellbeing program
Excellent retirement plans with employer contribution
Public Service Loan Forgiveness (PSLF) opportunity
Financial counseling services
Employee Assistance Program with eight sessions of counseling at no cost
Employee Transit Pass with free or reduced rates in the Twin Cities metro area
Equal Employment Opportunity
The University of Minnesota, Twin Cities provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.
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Are you looking for an opportunity to work with a diverse community while gaining law enforcement experience? The University of Minnesota's Twin Cities campus is hiring community service officers (CSOs) to support police officers. As a CSO, you will provide uniformed, unarmed public safety services and advise members of the University community regarding safe behaviors, ordinances, rules, and policies to promote a safe and inclusive campus. This position is a two-year temporary post and is designed to provide a career path into the law enforcement agency.
Responsibilities
Patrol the campus to provide visible presence and deter criminal activity
Communicate relevant ordinances, rules, and policies in support of a safe and secure campus
Takes reports of crimes and incidents from citizens that do not require a police officer
Responds to incidents on campus at the approval or direction of the on‑duty police supervisor
Assists U Security with escorts or patrol coverage
Enforces University parking ordinances
Tows vehicles at the direction of a police officer
Provides traffic direction at crime scenes or accident scenes
Provides traffic direction at large‑scale events
Perimeter security at crime scenes or large‑scale events
Provides first aid as needed
Assists with community outreach
Other miscellaneous duties as assigned
Limitations/Prohibited Tasks
CSOs will not:
Operate a department vehicle with red lights or sirens in operation
Perform duties which require training typically reserved for licensed police officers
Process evidence or crime scenes, take statements, or transport arrestees with approval or direction by an on‑duty police supervisor
Investigate state motor vehicle accidents or take reports on these incidents
Be involved or respond to situations that present danger or risk such as: making custodial arrests based on probable cause; making custodial arrests for warrants; enforcing state statute criminal violations; stopping traffic violators; checking citizens for driver's license status or warrants (CJIS); handling calls of crimes in progress without the direction of or in conjunction with a licensed officer; handling alarm calls; handling calls of a person in crisis without approval of direction by an on‑duty police supervisor.
Qualifications
Required Knowledge, Skills, and Abilities
Strong written and verbal communication skills
Capable of understanding use of force and defensive tactics policy
Ability to complete training in baton, chemical aerosol, and handcuffing
Able to work with diverse populations and respond with sensitivity to their needs and concerns
Able to resolve problems and make decisions quickly and effectively to defuse conflicts
Able to administer first aid, CPR, and AED in accordance with training
Minimum Qualifications
Enrolled in an Associate’s or Bachelor's program and at least one year of work experience or a combination of related education and work experience to equal six years
Able to pass a background check
Valid driver's license
Must meet and maintain requirements for access to law‑enforcement sensitive information including CJIS Data Access Terminals
Regular attendance
Preferred Qualifications
POST Eligible
Military, Law Enforcement or Public Safety Experience
Desire to become a sworn police officer at the University of Minnesota Police Department
Physical and Environmental Demands
Possible exposure to blood‑borne pathogens
Required to work outside during all weather conditions
Able to travel (on foot) to all campus locations quickly in all conditions including construction sites
Able to use stairs during emergencies and during patrols
Able to patrol or stand post for all or most of assigned shifts
Pay and Benefits
Pay Range:
$28.56 – $36.20/hr depending on education/qualifications/experience
Time Appointment Category:
75%‑100% Appointment
Position Type:
Civil‑Service & Non‑Faculty Labor Represented Staff
The University offers a comprehensive benefits package that includes:
Competitive wages, paid holidays, and generous time off
Continuous learning opportunities through professional training and degree‑seeking programs supported by the Regents Tuition Benefit Program
Low‑cost medical, dental, and pharmacy plans
Healthcare and dependent care flexible spending accounts
University HSA contributions
Disability and employer‑paid life insurance
Employee wellbeing program
Excellent retirement plans with employer contribution
Public Service Loan Forgiveness (PSLF) opportunity
Financial counseling services
Employee Assistance Program with eight sessions of counseling at no cost
Employee Transit Pass with free or reduced rates in the Twin Cities metro area
Equal Employment Opportunity
The University of Minnesota, Twin Cities provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.
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