IT Help Desk Specialist I — Multi-Site Support

Action for Boston Community Development, Inc. is seeking a Help Desk Support Specialist I in Boston to provide first-level technical support for agency staff. This role involves diagnosing hardware, software, and network issues, maintaining accurate documentation of service requests, and adhering to IT security policies. The ideal candidate will have a high school diploma (with a preference for an Associate’s degree) and strong customer service skills. Join a dedicated team making a positive impact in the community.
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