Patient Care Coordinator
Drayer Physical Therapy, Camden, SC, United States
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Camden, SC!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
An entry‑level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Excellent customer service skills.
Multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or telephone from patients, physician offices.
Verifies insurance coverage for patients.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Full‑time positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short‑Term and Long‑Term Disability Insurance
401K + company match
Position Summary
The Patient Care Coordinator – I (PCC‑I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC‑I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere
Make all welcome calls and monitor arrival rate through a great customer experience
Practice Management: manage schedule efficiently, document routing, personal overtime, non‑clinical documentation, deposits, caseload, D/C candidate, progress note, and insurance reporting, and monitor clinic inventory
Training: attend any required training with the Territory Field Trainers for Raintree and other business process updates; complete quarterly compliance training
Qualifications
High School Diploma or equivalent
Excellent communication skills; able to relate well to Business Office and Field leadership
Ability to multitask, maintain organizational detail, meet deadlines, and work with little or no supervision
Efficient time‑management and presentation skills as a member of a team
Physical Requirements
Position is subject to inside environmental conditions: protections from weather but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
Full‑time position, normal business hours Monday through Friday, minimum of 40 hours per week; may be required to attend special events some evenings and weekends, or work additional hours as needed.
Position requires sedentary work, constant sitting with ability to interchange with standing as needed.
Constantly communicates with associates; must be able to hear and speak accurately.
Frequently operates a computer and other office equipment; uses repetitive motions to type.
Constantly uses repetitive motions to view computer screen and read items; must comprehend information and use judgment appropriately.
Occasionally walks, stands, pushes or pulls 0‑20 lbs.; lifts 0‑20 lbs. from floor to waist; carries, pushes, and pulls 0‑20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all‑inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
#J-18808-Ljbffr
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
An entry‑level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Excellent customer service skills.
Multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or telephone from patients, physician offices.
Verifies insurance coverage for patients.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Full‑time positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short‑Term and Long‑Term Disability Insurance
401K + company match
Position Summary
The Patient Care Coordinator – I (PCC‑I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC‑I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere
Make all welcome calls and monitor arrival rate through a great customer experience
Practice Management: manage schedule efficiently, document routing, personal overtime, non‑clinical documentation, deposits, caseload, D/C candidate, progress note, and insurance reporting, and monitor clinic inventory
Training: attend any required training with the Territory Field Trainers for Raintree and other business process updates; complete quarterly compliance training
Qualifications
High School Diploma or equivalent
Excellent communication skills; able to relate well to Business Office and Field leadership
Ability to multitask, maintain organizational detail, meet deadlines, and work with little or no supervision
Efficient time‑management and presentation skills as a member of a team
Physical Requirements
Position is subject to inside environmental conditions: protections from weather but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
Full‑time position, normal business hours Monday through Friday, minimum of 40 hours per week; may be required to attend special events some evenings and weekends, or work additional hours as needed.
Position requires sedentary work, constant sitting with ability to interchange with standing as needed.
Constantly communicates with associates; must be able to hear and speak accurately.
Frequently operates a computer and other office equipment; uses repetitive motions to type.
Constantly uses repetitive motions to view computer screen and read items; must comprehend information and use judgment appropriately.
Occasionally walks, stands, pushes or pulls 0‑20 lbs.; lifts 0‑20 lbs. from floor to waist; carries, pushes, and pulls 0‑20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all‑inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
#J-18808-Ljbffr