Tier 1.5-2 System Administrator– Hands-On MSP Role
Bowman Williams, Washington, District of Columbia, United States
Tier 1.5-2 Field Engineer - Hands-On MSP Role with Growth, Certs, & Up to $70K
Are you a desktop support pro looking to get your hands on more than just tickets? Want to level up your career in an environment that actually builds individual growth plans based on your interests and supports you with paid certs, development programs, and real project exposure?
A fast-growing IT services provider in Columbia is hiring a Tier 1.5/2 who’s passionate about helping small businesses thrive through great technology.
This role is perfect for someone who’s mastered desktop support and wants to grow their skill set in server migrations, cloud infrastructure, and project work without losing the tight-knit, family-first culture that makes work actually enjoyable.
Day to Day
Troubleshoot and support Windows 10/11 desktops, M365, and local networks
Act as an escalation point for L1 tickets and handle small IT projects
Support and configure SonicWall and Sophos firewalls
Get hands-on experience with Azure Entra ID, SharePoint, and Veeam
Occasionally assist with server-side work and cloud migrations
Provide on-site support to small businesses around the Manassas area
Requirements
2+ years of IT support experience (MSP experience a huge plus)
Strong skills in desktop troubleshooting, M365, and Azure
Working knowledge of SonicWall, Sophos, and QuickBooks
Familiarity with ConnectWise, SharePoint, and Windows 10/11 server environments
Strong communication skills, a self-starter mentality, and a desire to grow
Benefits and Perks
Up to $70K (based on experience)
Health, Dental, Vision, and Life Insurance
401(k) with 3% match
Mileage Reimbursement at Federal Rate
Paid Certifications + Individually Tailored Growth Programs
Real opportunity to level up into server, cloud, and project work, no ceiling here
#J-18808-Ljbffr
Are you a desktop support pro looking to get your hands on more than just tickets? Want to level up your career in an environment that actually builds individual growth plans based on your interests and supports you with paid certs, development programs, and real project exposure?
A fast-growing IT services provider in Columbia is hiring a Tier 1.5/2 who’s passionate about helping small businesses thrive through great technology.
This role is perfect for someone who’s mastered desktop support and wants to grow their skill set in server migrations, cloud infrastructure, and project work without losing the tight-knit, family-first culture that makes work actually enjoyable.
Day to Day
Troubleshoot and support Windows 10/11 desktops, M365, and local networks
Act as an escalation point for L1 tickets and handle small IT projects
Support and configure SonicWall and Sophos firewalls
Get hands-on experience with Azure Entra ID, SharePoint, and Veeam
Occasionally assist with server-side work and cloud migrations
Provide on-site support to small businesses around the Manassas area
Requirements
2+ years of IT support experience (MSP experience a huge plus)
Strong skills in desktop troubleshooting, M365, and Azure
Working knowledge of SonicWall, Sophos, and QuickBooks
Familiarity with ConnectWise, SharePoint, and Windows 10/11 server environments
Strong communication skills, a self-starter mentality, and a desire to grow
Benefits and Perks
Up to $70K (based on experience)
Health, Dental, Vision, and Life Insurance
401(k) with 3% match
Mileage Reimbursement at Federal Rate
Paid Certifications + Individually Tailored Growth Programs
Real opportunity to level up into server, cloud, and project work, no ceiling here
#J-18808-Ljbffr