Automotive Tech Support & Upsell Specialist

Snap-on in Lincolnshire, Illinois, seeks a Customer Support Representative to assist Diagnostics Customers and Franchisees through inbound and outbound communication. Responsibilities include technical troubleshooting, maintaining call metrics, and documenting interactions. Candidates should have a high school diploma, ideally a college degree in the automotive field, and at least one year of customer service experience. Pay rate is between $20.00 - $25.00 per hour.
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