VIP Registration Rep- Steady Extra (Paris Las Vegas)
Caesars Entertainment, Las Vegas, NV, United States
Job Overview
As a VIP agent you will be responsible completing arrival and departure transactions for our VIP guests checking in/out of the hotel. VIP representatives assist in booking all dinner, show, entertainment, and any additional requests for our VIP's. Additionally, VIP agents are resources for all guest questions and are empowered to assist VIP's when resolving any guest concerns.
Supervision Received
Hotel Supervisor & Hotel Manager
Responsibilities and Authorities
Process check-in and check-out transactions for VIP's
Assist VIP's with questions about the city and property
Assist VIP's with booking dinner, show, etc.
Assist with guest service recovery
Maintains an upbeat and positive attitude at all times
Responsible for being apprised of current events in hotel to assist VIP's
Acts a liaison on behalf of the guest to expedite guest requests
Maintains a professional and courteous attitude towards all guests (internal and external)
Anticipating guests needs and guest expectations
Non-Physical Qualifications
Strong Interpersonal and communication skills.
Proficient in a second language would be beneficial.
Self starter with strong problem solving ability.
Physical Qualifications
Ability to perform reaching, stooping and/or crouching motions repeatedly.
Must be able to communicate verbally.
Must be able to stand for extended periods of time.
Must be able to lift 25 lbs.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Equal Opportunity Employer Statement
Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
About Us
As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!
#J-18808-Ljbffr
As a VIP agent you will be responsible completing arrival and departure transactions for our VIP guests checking in/out of the hotel. VIP representatives assist in booking all dinner, show, entertainment, and any additional requests for our VIP's. Additionally, VIP agents are resources for all guest questions and are empowered to assist VIP's when resolving any guest concerns.
Supervision Received
Hotel Supervisor & Hotel Manager
Responsibilities and Authorities
Process check-in and check-out transactions for VIP's
Assist VIP's with questions about the city and property
Assist VIP's with booking dinner, show, etc.
Assist with guest service recovery
Maintains an upbeat and positive attitude at all times
Responsible for being apprised of current events in hotel to assist VIP's
Acts a liaison on behalf of the guest to expedite guest requests
Maintains a professional and courteous attitude towards all guests (internal and external)
Anticipating guests needs and guest expectations
Non-Physical Qualifications
Strong Interpersonal and communication skills.
Proficient in a second language would be beneficial.
Self starter with strong problem solving ability.
Physical Qualifications
Ability to perform reaching, stooping and/or crouching motions repeatedly.
Must be able to communicate verbally.
Must be able to stand for extended periods of time.
Must be able to lift 25 lbs.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Equal Opportunity Employer Statement
Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
About Us
As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!
#J-18808-Ljbffr