Studio & Community Associate (Part-Time) - Georgetown

Overview

We are seeking an energetic and reliable team member who is passionate about wellness, community, and creating a seamless guest experience. In this role, you will support both the studio and retail environments, ensuring that every interaction reflects the ALO standard for service, cleanliness, and brand integrity.
Responsibilities

Guest Experience
Be a welcoming presence for every guest, creating meaningful connections in the studio and in the retail space.
Respond to inquiries in person or by phone regarding classes, schedules, studio policies, and retail offerings.
Accurately manage client registrations, check-ins, and payments.
Communicate guest needs and feedback to Studio Manager promptly.
Uphold company standards and approach all situations with respect, empathy, and professionalism.
Maintain organization, cleanliness, and visual standards in studio and associated areas.
Setup and reset studio spaces for classes including regular cleaning duties.
Clean and organize mats, props, and supplies as needed.
Building Community
Support sales of memberships, class packages, and retail products.
Educate guests about ALO classes, workshops, and community offerings.
Support the retail space as needed during class times and slower studio moments.
Collaborate with the team to ensure smooth operations across studio and retail spaces.
Qualifications

Excellent communication and multitasking skills.
Strong customer service or retail experience (wellness/fitness a plus)
High attention to detail and commitment to maintaining a pristine, brand-aligned environment.
Ability to thrive in a fast-paced, team-oriented setting.
MindBody experience preferred.
Aligns with and embodies ALO’s Guiding Principles
Ability to stand and move for an entire shift
Ability to lift, push, carry or otherwise move up to 50 pounds
Ability to perform cleaning and restocking duties
Seniority Level: Entry level
Schedule & Availability

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
The Company’s base pay range is $18.00 - $20.00 per hour in Washington, D.C. Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may increase total compensation. Other rewards may include: clothing allowance, employee discount, 401K, and other benefits as part of the total rewards package.
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Perks

Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
Competitive medical, dental and vision plan options, and enhanced benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
401K with company matching (Full-Time Employees)
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries

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