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Child and Adolescent Case Manager

Claratel Behavioral Health, Decatur, GA, United States


About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.

If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.

Job Summary
The Child & Adolescent Case Manager/Community Support Individual (CSI) is an integral part of the Child & Adolescent Program, which provides recovery-focused, child & family-driven, strength-based, solution-focused services to children and adolescents in their communities. Under general supervision, CSIs provide interventions specifically related to treatment goals outlined on the Individual Recovery Plan (IRP), assist with coordination of care, attend agency and intra-agency meetings in the community, participate in systems evaluations to promote family navigation and enhance support in services, and provide family education and utilization of natural supports in the community.

Duties And Responsibilities

Completes community needs and clinical assessments (Emerging Adult Case Plan, Transition to Adult Care, and Life Skills Assessment) for all individuals assigned to caseload.

Is a member of and participates in interdisciplinary treatment team meetings (court setting, community partnerships, and education settings) to provide input for client treatment needs based on observation and interactions with individual, family, and other providers.

Provides ongoing support, case management, and skill-building functions in accordance with the strengths, needs, and preferences identified within the treatment plan to help the individual achieve stated goals and objectives.

Provides timely, high-quality documentation for all service contacts, including face-to-face and collateral meetings and outreach attempts in accordance with agency and regulatory standards requirements.

Meets regularly with the Program Manager to enhance professional growth, review and evaluate the provision of case management services, and attend to required administrative issues.

Is responsible for making outreach to all clients assigned to caseload at least twice monthly.

Facilitates communication between various community providers on behalf of the client.

Communicates effectively with clinicians and agency staff about challenges and concerns with clients.

Maintains ethical standards and immediately communicates issues of safety and/or client health changes to the Program Manager.

Is responsible for transporting, via agency vehicle, program participants on community integration outings.

Additional duties as assigned by the Program Manager and/or Director, including, but not limited to, group skills services and community partnerships.

Working Conditions

Monday‑Friday (Monday‑Thursday 10:15 am‑7:00 pm; Fridays 8:15 am‑5:00 pm).

Weekend availability: 1st Saturday 10:00 am‑2:00 pm.

May require weekend or adjusted hours due to program and community events. Ability to use a computer, telephone, fax, copier, and scanner. Completes or passes agency-sponsored defensive driving course and all other agency‑required training courses.

Minimum Qualifications

Bachelor’s degree in a related field (e.g., counseling, criminal justice, or social work).

At least two years of experience in a behavioral health setting providing case management and community support services.

Proficient in technology skills, including electronic medical records, computers, telehealth systems, and cell phones.

Care coordination skills to assist individuals with accessing and linking additional resources and services within the agency and community.

Must have transportation to and from work, strong interpersonal skills, and be a positive team player.

Pre‑employment drug screening may be required.

Selected applicants will be subject to an FBI Criminal History Record Check; applicants have the right to challenge the contents of their Criminal History Record Information.

This employer participates in E‑Verify (Company ID: 226305).

Claratel Behavioral Health is an equal‑opportunity employer regarding disability under VEVRRA and ADA.

Applicants who require accommodations under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.

Additional Information
For more information, visit www.claratel.org/careers.

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