ACE HARDWARE APPLIANCE SALES ASSOCIATE MN
Neiman Foods Inc, Eden Prairie, MN, United States
Appliance Salesperson
The Appliance Salesperson is responsible for delivering outstanding customer service and driving sales of household appliances within the Ace Hardware environment. This role involves engaging with customers to understand their needs, offering product knowledge, and guiding them to the best solutions available in-store or through special orders. The ideal candidate is enthusiastic, knowledgeable about appliances, and excels at building customer relationships to generate repeat business.
Essential Duties and Responsibilities
Greet customers and assess their appliance needs with a friendly, professional demeanor
Provide in-depth product knowledge and comparisons for washers, dryers, refrigerators, ranges, dishwashers, and other major appliances
Guide customers through purchase options, financing (if applicable), and delivery/installation processes
Maintain a clean and organized appliance showroom area
Ensure accurate pricing and promotional signage
Assist in merchandising, stocking, and rotating appliance inventory
Follow up with customers on orders, deliveries, and satisfaction
Stay up to date on current trends, new product features, and competitor offerings
Achieve individual and department sales goals
Collaborate with other departments and team members to ensure excellent customer service
Handle returns and resolve customer issues professionally and efficiently
Follows all department policies and procedures
Is a safety role model
Other duties as assigned by supervisor
Key Attributes
Strong interpersonal and communication skills
Passion for customer service and sales
High energy and positive attitude
Ability to explain technical features in easy-to-understand terms
Detail-oriented and organized
Self-motivated with a drive to exceed goals
Team player with a collaborative mindset
Ability to work flexible retail hours including weekends and holidays
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
High school diploma or GED required
12 years of retail sales experience, preferably in appliances or hardware
Knowledge of major appliance brands and product features preferred
Comfortable using point-of-sale (POS) systems and basic computer applications
Strong follow-up and problem-solving skills
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Speak effectively before groups of customers or Associates of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Certifications, Licenses, Registrations
There are no required certifications, licenses, or registrations.
Recommended Equipment
General office equipment
Physical Demands
Regularly (over 2/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates & customers
Lift and/or move up to 25 pounds
Occasionally (Less than 1/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates & customers
Lift and/or move up to 50 pounds
Vision
Close
Distance
Color
Depth Perception
Ability to adjust to focus
Work Environment
Occasionally (Less than 1/3 of the time)
Exposed to outside weather conditions
Extreme heat
Noise level
Moderate
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
The Appliance Salesperson is responsible for delivering outstanding customer service and driving sales of household appliances within the Ace Hardware environment. This role involves engaging with customers to understand their needs, offering product knowledge, and guiding them to the best solutions available in-store or through special orders. The ideal candidate is enthusiastic, knowledgeable about appliances, and excels at building customer relationships to generate repeat business.
Essential Duties and Responsibilities
Greet customers and assess their appliance needs with a friendly, professional demeanor
Provide in-depth product knowledge and comparisons for washers, dryers, refrigerators, ranges, dishwashers, and other major appliances
Guide customers through purchase options, financing (if applicable), and delivery/installation processes
Maintain a clean and organized appliance showroom area
Ensure accurate pricing and promotional signage
Assist in merchandising, stocking, and rotating appliance inventory
Follow up with customers on orders, deliveries, and satisfaction
Stay up to date on current trends, new product features, and competitor offerings
Achieve individual and department sales goals
Collaborate with other departments and team members to ensure excellent customer service
Handle returns and resolve customer issues professionally and efficiently
Follows all department policies and procedures
Is a safety role model
Other duties as assigned by supervisor
Key Attributes
Strong interpersonal and communication skills
Passion for customer service and sales
High energy and positive attitude
Ability to explain technical features in easy-to-understand terms
Detail-oriented and organized
Self-motivated with a drive to exceed goals
Team player with a collaborative mindset
Ability to work flexible retail hours including weekends and holidays
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
High school diploma or GED required
12 years of retail sales experience, preferably in appliances or hardware
Knowledge of major appliance brands and product features preferred
Comfortable using point-of-sale (POS) systems and basic computer applications
Strong follow-up and problem-solving skills
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Speak effectively before groups of customers or Associates of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Certifications, Licenses, Registrations
There are no required certifications, licenses, or registrations.
Recommended Equipment
General office equipment
Physical Demands
Regularly (over 2/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates & customers
Lift and/or move up to 25 pounds
Occasionally (Less than 1/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates & customers
Lift and/or move up to 50 pounds
Vision
Close
Distance
Color
Depth Perception
Ability to adjust to focus
Work Environment
Occasionally (Less than 1/3 of the time)
Exposed to outside weather conditions
Extreme heat
Noise level
Moderate
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location