Traffic Management Specialist
Allied Universal, Orlando, FL, United States
Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. Working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a
Traffic Management Specialist . The Traffic Management Specialist plays a crucial role in ensuring efficient and safe flow of vehicular and pedestrian traffic through the terminal facility at the Airport. Responsibilities include traffic safety, parking enforcement, compliance with TSA mandates, assisting the traveling public, and maintaining strong customer service. The specialist promotes a positive travel experience and may coordinate with the Aviation Authority, handle parking citations, towing coordination, and report preparation.
Position Details
Position Type:
Full Time
Pay Rate:
$18.25 / Hour
Schedule:
Daytime: Mon 07:00 PM – 03:00 AM, Thur 07:00 PM – 03:00 AM, Fri 07:00 PM – 03:00 AM, Sat 07:00 PM – 03:00 AM, Sun 07:00 PM – 03:00 AM
Responsibilities
Perform traffic management duties and adhere to approved Operating Procedures.
Ensure traffic safety, parking enforcement, and enforce TSA mandates on unattended or waiting vehicles.
Provide crowd control services in emergency situations or inclement weather.
Assist the traveling public by providing information about flight activity, parking options, and other relevant assistance.
Maintain a focus on customer service, emphasizing interpersonal skills in both written and verbal communication.
Coordinate with the Aviation Authority's Landside enforcement staff and commercial vehicle activities at the curb.
Initiate calls for parking citations and coordinate with the towing contractor for removal of unattended vehicles.
Maintain accurate records and reports of activities as necessary.
Be active and visible on the curb (outside), not in the terminal (inside).
Qualifications
High school diploma or equivalent.
Ability to obtain an Airport Authority Credential.
Valid driver's license required for driving positions only.
Minimum of 2 years of verifiable work experience, preferably in traffic management or customer service.
Strong interpersonal and communication skills.
Ability to de‑scalate conflicts and maintain composure in challenging situations.
Ability to handle emergency situations and provide excellent customer service.
Work actively in designated areas and adjacent zones when necessary.
Display professionalism and courtesy at all times.
Understanding of traffic management procedures and parking regulations.
Ability to enforce rules logically and apply good judgment.
Attentive listening skills; ability to listen to customers, offer positive solutions, and assert authority only when necessary.
Bonus Qualifications (Optional)
Prior airport operations, traffic, and/or customer service experience (one or more years ideal).
Certification in traffic/curbside management or related field.
Experience working in a fast‑paced and dynamic outdoor environment.
Benefits
Medical, dental, vision, basic life, AD&D, and disability insurance.
Enrollment in company 401(k) plan, subject to eligibility requirements.
Seven paid holidays annually at time and a half if worked.
40 hours of vacation after one year of employment on eligible assignments; unused vacation paid out where required by law.
Equal Opportunity Employer
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, visit: www.aus.com/offices.
#J-18808-Ljbffr
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. Working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a
Traffic Management Specialist . The Traffic Management Specialist plays a crucial role in ensuring efficient and safe flow of vehicular and pedestrian traffic through the terminal facility at the Airport. Responsibilities include traffic safety, parking enforcement, compliance with TSA mandates, assisting the traveling public, and maintaining strong customer service. The specialist promotes a positive travel experience and may coordinate with the Aviation Authority, handle parking citations, towing coordination, and report preparation.
Position Details
Position Type:
Full Time
Pay Rate:
$18.25 / Hour
Schedule:
Daytime: Mon 07:00 PM – 03:00 AM, Thur 07:00 PM – 03:00 AM, Fri 07:00 PM – 03:00 AM, Sat 07:00 PM – 03:00 AM, Sun 07:00 PM – 03:00 AM
Responsibilities
Perform traffic management duties and adhere to approved Operating Procedures.
Ensure traffic safety, parking enforcement, and enforce TSA mandates on unattended or waiting vehicles.
Provide crowd control services in emergency situations or inclement weather.
Assist the traveling public by providing information about flight activity, parking options, and other relevant assistance.
Maintain a focus on customer service, emphasizing interpersonal skills in both written and verbal communication.
Coordinate with the Aviation Authority's Landside enforcement staff and commercial vehicle activities at the curb.
Initiate calls for parking citations and coordinate with the towing contractor for removal of unattended vehicles.
Maintain accurate records and reports of activities as necessary.
Be active and visible on the curb (outside), not in the terminal (inside).
Qualifications
High school diploma or equivalent.
Ability to obtain an Airport Authority Credential.
Valid driver's license required for driving positions only.
Minimum of 2 years of verifiable work experience, preferably in traffic management or customer service.
Strong interpersonal and communication skills.
Ability to de‑scalate conflicts and maintain composure in challenging situations.
Ability to handle emergency situations and provide excellent customer service.
Work actively in designated areas and adjacent zones when necessary.
Display professionalism and courtesy at all times.
Understanding of traffic management procedures and parking regulations.
Ability to enforce rules logically and apply good judgment.
Attentive listening skills; ability to listen to customers, offer positive solutions, and assert authority only when necessary.
Bonus Qualifications (Optional)
Prior airport operations, traffic, and/or customer service experience (one or more years ideal).
Certification in traffic/curbside management or related field.
Experience working in a fast‑paced and dynamic outdoor environment.
Benefits
Medical, dental, vision, basic life, AD&D, and disability insurance.
Enrollment in company 401(k) plan, subject to eligibility requirements.
Seven paid holidays annually at time and a half if worked.
40 hours of vacation after one year of employment on eligible assignments; unused vacation paid out where required by law.
Equal Opportunity Employer
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, visit: www.aus.com/offices.
#J-18808-Ljbffr