Food Operations Manager 2
Sodexo, Cedar Rapids, IA, United States
Role Overview
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare!
The Food Operations Manager 2 position is located at UnityPoint Health-St. Luke's Hospital in Cedar Rapids, IA. This leader will be responsible for a dynamic group of employees supporting patient food service and retail.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being
What You\'ll Do
Create and deliver innovative and enriching cafe experiences for patients, family and staff daily
Have oversight of day-to-day operations
Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
Perform tray assessments to ensure food quality and presentation and tray accuracy
Deliver high quality food service
Manage cash handling protocols & control procedures according to Sodexo policies
Mentor, develop, and retain frontline staff
Develop and maintain client and customer relationships
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Have a background in food service or culinary management
Proven ability to mentor, train, and coach frontline employees
Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
Have exceptional organization, attention to detail, and a self-starter mindset
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Location
US-IA-CEDAR RAPIDS
System ID
987963
Category
Food Service
Employment Status
Full-Time, Exempt
Posted Range
$64600 to $83600
Company: Segment Desc
HOSPITALS
On-Site
On-Site
#J-18808-Ljbffr
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare!
The Food Operations Manager 2 position is located at UnityPoint Health-St. Luke's Hospital in Cedar Rapids, IA. This leader will be responsible for a dynamic group of employees supporting patient food service and retail.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being
What You\'ll Do
Create and deliver innovative and enriching cafe experiences for patients, family and staff daily
Have oversight of day-to-day operations
Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
Perform tray assessments to ensure food quality and presentation and tray accuracy
Deliver high quality food service
Manage cash handling protocols & control procedures according to Sodexo policies
Mentor, develop, and retain frontline staff
Develop and maintain client and customer relationships
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Have a background in food service or culinary management
Proven ability to mentor, train, and coach frontline employees
Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
Have exceptional organization, attention to detail, and a self-starter mindset
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Location
US-IA-CEDAR RAPIDS
System ID
987963
Category
Food Service
Employment Status
Full-Time, Exempt
Posted Range
$64600 to $83600
Company: Segment Desc
HOSPITALS
On-Site
On-Site
#J-18808-Ljbffr