Commercial Billing Support Assistant
Alan B. Miller Medical Center, Richmond, VA, United States
Commercial Billing Support Assistant
Responsibilities Atlantic Region CBO: The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals. The Atlantic Region CBO is seeking a dynamic and talented Commercial Billing Support Assistant. The primary responsibility is to provide clerical support to the Billing Specialists, Team Leads, and Manager. Key responsibilities include:
Opening and sorting mail received on a daily basis as outlined in department procedure
Processing all outgoing mailings for the department according to procedure
Distributing all department mail on a daily basis
Processing all requests for billing and other applicable paperwork from patients, co-workers, etc
Having a complete understanding of the SMS patient accounting system and being able to utilize all functions appropriately
Consistently receiving and reviewing daily reports for distribution
Filing as required by retention policies
Directing any problems with accounts or where additional intervention is needed to the appropriate personnel in a timely manner
Executing job duties to achieve optimal productivity and efficiency. Using available work time to complete all tasks within established frames and timelines
Other duties as assigned
Benefit & Rewards Highlights: Challenging and rewarding work environment Competitive compensation & generous paid time off Excellent medical, dental, vision and prescription drug plans 401(K) with company match and discounted stock plan SoFi student loan refinancing program Career development opportunities within UHS and its 300+ subsidiaries! Pet insurance More information is available on our Benefits Guest Website: benefits.uhsguest.com
About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.
Qualifications Position Requirements: Strong Microsoft Office skills (Excel, Word, Outlook) Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required. Familiarity with medical billing healthcare business office experience preferred.
EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Responsibilities Atlantic Region CBO: The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals. The Atlantic Region CBO is seeking a dynamic and talented Commercial Billing Support Assistant. The primary responsibility is to provide clerical support to the Billing Specialists, Team Leads, and Manager. Key responsibilities include:
Opening and sorting mail received on a daily basis as outlined in department procedure
Processing all outgoing mailings for the department according to procedure
Distributing all department mail on a daily basis
Processing all requests for billing and other applicable paperwork from patients, co-workers, etc
Having a complete understanding of the SMS patient accounting system and being able to utilize all functions appropriately
Consistently receiving and reviewing daily reports for distribution
Filing as required by retention policies
Directing any problems with accounts or where additional intervention is needed to the appropriate personnel in a timely manner
Executing job duties to achieve optimal productivity and efficiency. Using available work time to complete all tasks within established frames and timelines
Other duties as assigned
Benefit & Rewards Highlights: Challenging and rewarding work environment Competitive compensation & generous paid time off Excellent medical, dental, vision and prescription drug plans 401(K) with company match and discounted stock plan SoFi student loan refinancing program Career development opportunities within UHS and its 300+ subsidiaries! Pet insurance More information is available on our Benefits Guest Website: benefits.uhsguest.com
About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.
Qualifications Position Requirements: Strong Microsoft Office skills (Excel, Word, Outlook) Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required. Familiarity with medical billing healthcare business office experience preferred.
EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.