Simulation Operations Specialist
University of Chicago, Chicago, IL, United States
Job Summary
The job manages academic, research, clinical or administrative programs of the University.
Responsibilities
Operate and maintain simulator technologies ranging from anatomic models and task trainers to screen-based simulation to full-body patient simulators and virtual reality surgical simulators.
Provide technical support and A/V setup during sessions as well as operational support of simulation software to ensure efficient operations needed to achieve session objectives.
Ensure simulation scenarios are accurately set up with functioning task trainers, mannequins, and technology to ensure success.
Conduct appropriate maintenance and processes for repairs to existing equipment, including technology, manikins, task trainers, and the mobile ambulance, across the Simulation Center.
Serve as an internal consultant and external liaison for simulation technology matters. Maintain knowledge of emerging technologies.
Bring a growth‑mindset to all duties, actively learning new technologies and skills, which may include participation in vendor maintenance training programs.
Conduct timely administrative duties such as answering emails, typing reports, entering basic data, and photocopying.
Travel to off‑site locations across the UChicago Medicine health system and to community sites as needed.
Support adult learning principles and the learning experience for all center users, putting psychological safety at the forefront of all encounters.
Serve as an active participant (i.e., embedded actor) in simulation activities as needed.
Actively participate in continuous quality improvement of center operations, always looking to improve efficiency and experience.
Adhere to processes to promote quality data collection, procedures for equipment inventory, equipment usage, reservation tracking, preventative maintenance and repair logs, warranty management, productivity tracking, and survey data collection and reporting, and research data management.
Support the mission, vision, and goals of the UChicago Simulation Center.
Use moderate/solid understanding and experience to administer the delivery of services to program participants and/or beneficiaries.
Set and communicate program priorities and performance standards and assess operations using these criteria. Plan and conduct quality assurance reviews and recommend changes as appropriate.
Have moderate/high levels of interactions with faculty, researchers and staff for committee work or information.
Perform other related work as needed.
Education
Minimum requirements include a college or university degree in a related field.
Preferred: Associate’s degree in a technology or health‑related field or equivalent.
Work Experience
Minimum requirements: 2–5 years of work experience in a related job discipline.
Two years of direct patient care experience as an EMT, paramedic, nurse, or equivalent.
At least 2 years of experience working in a healthcare or technical environment.
Experience as a technician supporting cadaveric and tissue labs.
Technical Skills or Knowledge
Strong technical aptitude for maintaining, calibrating, and repairing medical simulation equipment to ensure reliability and accuracy.
Knowledge of computer hardware equipment and software applications relevant to simulator function.
Knowledge of audio/video equipment and software for recording, duplication, mixing and editing.
Proficiency in MS software applications (Outlook, Word, Excel, and PowerPoint), database management, and Internet utilization.
Operating and troubleshooting products and software, including SimMan 3G, SimBaby, SimJunior, HAL, SuperTory and other advanced manikins.
Familiarity with simulation software platforms such as Laerdal LLEAP and Gaumard UNI for session management, data collection, and performance evaluation.
Experience working with human patient simulators.
Preferred Competencies
Knowledge of human anatomy and physiologic states.
Basic understanding of simulation‑based education principles, including scenario planning and setup, debriefing tools, and learner‑centered methodologies.
Excellent organizational, interpersonal, and professional communication skills.
Ability to express technical information clearly and simply to non‑technical persons.
Ability to learn new software and hardware quickly and independently.
Ability to assess, troubleshoot, and fix equipment failures in a timely fashion.
Ability to work well under pressure, set priorities, and make critical decisions.
Ability to maintain confidentiality regarding job assignments and sensitive issues.
Ability to work with internal and external individuals from different disciplines and different levels of training.
Strong written and verbal communication skills.
Self‑motivated and requires minimal supervision with the ability to work as a team member.
Flexibility and adaptability to work varying hours/days/evening/weekends.
Ability to balance multiple tasks simultaneously in a fast‑paced environment.
Excellent organizational and problem‑solving skills to manage equipment inventories and resolve technical issues promptly.
Ability to effectively make decisions that represent the mission, values, and strategic plan of the organization and leaders.
Ability to have words, actions, and behavior reflect a high level of integrity.
Working Conditions
Work requires a moderate amount of walking, transporting equipment, and occasional heavy physical lifting of equipment.
Must be able to lift, reach, carry, pull, and push equipment/materials up to 25 pounds frequently, and occasionally up to 75 pounds.
Converse with faculty members, clinical instructors, and learners concerning educational activities daily.
Must be able to see, hear, stand, walk, read, and perform manual tasks with or without accommodation and care for oneself with little or no difficulty.
Manual dexterity and quick movements required for technical tasks.
Application Documents
Resume (required)
Cover Letter (required)
Job Family
Administration & Management
Role Impact
Individual Contributor
Scheduled Weekly Hours
40
Drug Test Required
No
Health Screen Required
Yes
Motor Vehicle Record Inquiry Required
Yes
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$65,000.00 – $80,000.00
Benefits Eligible
Yes
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773‑702‑5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case‑by‑case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago’s Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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The job manages academic, research, clinical or administrative programs of the University.
Responsibilities
Operate and maintain simulator technologies ranging from anatomic models and task trainers to screen-based simulation to full-body patient simulators and virtual reality surgical simulators.
Provide technical support and A/V setup during sessions as well as operational support of simulation software to ensure efficient operations needed to achieve session objectives.
Ensure simulation scenarios are accurately set up with functioning task trainers, mannequins, and technology to ensure success.
Conduct appropriate maintenance and processes for repairs to existing equipment, including technology, manikins, task trainers, and the mobile ambulance, across the Simulation Center.
Serve as an internal consultant and external liaison for simulation technology matters. Maintain knowledge of emerging technologies.
Bring a growth‑mindset to all duties, actively learning new technologies and skills, which may include participation in vendor maintenance training programs.
Conduct timely administrative duties such as answering emails, typing reports, entering basic data, and photocopying.
Travel to off‑site locations across the UChicago Medicine health system and to community sites as needed.
Support adult learning principles and the learning experience for all center users, putting psychological safety at the forefront of all encounters.
Serve as an active participant (i.e., embedded actor) in simulation activities as needed.
Actively participate in continuous quality improvement of center operations, always looking to improve efficiency and experience.
Adhere to processes to promote quality data collection, procedures for equipment inventory, equipment usage, reservation tracking, preventative maintenance and repair logs, warranty management, productivity tracking, and survey data collection and reporting, and research data management.
Support the mission, vision, and goals of the UChicago Simulation Center.
Use moderate/solid understanding and experience to administer the delivery of services to program participants and/or beneficiaries.
Set and communicate program priorities and performance standards and assess operations using these criteria. Plan and conduct quality assurance reviews and recommend changes as appropriate.
Have moderate/high levels of interactions with faculty, researchers and staff for committee work or information.
Perform other related work as needed.
Education
Minimum requirements include a college or university degree in a related field.
Preferred: Associate’s degree in a technology or health‑related field or equivalent.
Work Experience
Minimum requirements: 2–5 years of work experience in a related job discipline.
Two years of direct patient care experience as an EMT, paramedic, nurse, or equivalent.
At least 2 years of experience working in a healthcare or technical environment.
Experience as a technician supporting cadaveric and tissue labs.
Technical Skills or Knowledge
Strong technical aptitude for maintaining, calibrating, and repairing medical simulation equipment to ensure reliability and accuracy.
Knowledge of computer hardware equipment and software applications relevant to simulator function.
Knowledge of audio/video equipment and software for recording, duplication, mixing and editing.
Proficiency in MS software applications (Outlook, Word, Excel, and PowerPoint), database management, and Internet utilization.
Operating and troubleshooting products and software, including SimMan 3G, SimBaby, SimJunior, HAL, SuperTory and other advanced manikins.
Familiarity with simulation software platforms such as Laerdal LLEAP and Gaumard UNI for session management, data collection, and performance evaluation.
Experience working with human patient simulators.
Preferred Competencies
Knowledge of human anatomy and physiologic states.
Basic understanding of simulation‑based education principles, including scenario planning and setup, debriefing tools, and learner‑centered methodologies.
Excellent organizational, interpersonal, and professional communication skills.
Ability to express technical information clearly and simply to non‑technical persons.
Ability to learn new software and hardware quickly and independently.
Ability to assess, troubleshoot, and fix equipment failures in a timely fashion.
Ability to work well under pressure, set priorities, and make critical decisions.
Ability to maintain confidentiality regarding job assignments and sensitive issues.
Ability to work with internal and external individuals from different disciplines and different levels of training.
Strong written and verbal communication skills.
Self‑motivated and requires minimal supervision with the ability to work as a team member.
Flexibility and adaptability to work varying hours/days/evening/weekends.
Ability to balance multiple tasks simultaneously in a fast‑paced environment.
Excellent organizational and problem‑solving skills to manage equipment inventories and resolve technical issues promptly.
Ability to effectively make decisions that represent the mission, values, and strategic plan of the organization and leaders.
Ability to have words, actions, and behavior reflect a high level of integrity.
Working Conditions
Work requires a moderate amount of walking, transporting equipment, and occasional heavy physical lifting of equipment.
Must be able to lift, reach, carry, pull, and push equipment/materials up to 25 pounds frequently, and occasionally up to 75 pounds.
Converse with faculty members, clinical instructors, and learners concerning educational activities daily.
Must be able to see, hear, stand, walk, read, and perform manual tasks with or without accommodation and care for oneself with little or no difficulty.
Manual dexterity and quick movements required for technical tasks.
Application Documents
Resume (required)
Cover Letter (required)
Job Family
Administration & Management
Role Impact
Individual Contributor
Scheduled Weekly Hours
40
Drug Test Required
No
Health Screen Required
Yes
Motor Vehicle Record Inquiry Required
Yes
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$65,000.00 – $80,000.00
Benefits Eligible
Yes
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773‑702‑5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case‑by‑case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago’s Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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