CSR / Inside Sales
Blue Signal Search, Springfield, IL, United States
CSR / Inside Sales
Location: On-site in Champaign, IL and Springfield, IL
A growing organization in the commercial building solutions space is seeking a motivated CSR Inside Sales professional to join their team. This is a unique opportunity to step into a highly visible role that directly supports revenue-generating activities while gaining hands-on exposure to a specialized and in-demand industry.
In this position, you will act as a key operational partner to field sales professionals, helping to ensure projects move efficiently from initial request through order processing. With strong mentorship, structured training, and clear growth pathways, this role is ideal for someone eager to build a long-term career in sales, construction support, or operations.
What You Will Do
Provide day-to-day support to field sales representatives by processing project and order details into internal systems
Enter and maintain accurate customer records, product specifications, and delivery information
Generate pricing using internal tools, making minor adjustments as needed for accuracy and presentation
Respond to inbound customer inquiries via phone and email in a timely and professional manner
Assist occasional walk-in customers with product questions and order support
Serve as a communication bridge between customers and the outside sales team
Learn product offerings, terminology, and workflows to support increasing responsibility over time
Contribute to overall team efficiency through administrative and sales support tasks
What Success Looks Like
Consistent, reliable support to sales partners in a fast-paced environment
High accuracy in data entry and order processing
Strong customer interactions that reflect professionalism and responsiveness
Ability to quickly learn internal systems and product information
Growth into expanded responsibilities as experience increases
What You Bring
Strong verbal and written communication skills
High level of accountability, motivation, and attention to detail
Comfort working with computers and learning new systems
Ability to follow structured processes while managing multiple priorities
Preferred but not required
Previous experience in customer service, inside sales, or sales support
Exposure to construction, building materials, or technical product environments
Familiarity with product catalogs or order entry systems
Why This Role Stands Out
Entry point into a stable and growing industry with long-term career potential
Hands-on training with clear development pathways into sales or advanced operational roles
Collaborative, team-oriented environment where your contributions directly impact success
Opportunity to build valuable technical and business skills from day one
Blue Signal is an award-winning, executive search firm specializing in sales & business development recruiting. Learn more at bit.ly/3NNY1wM
Location: On-site in Champaign, IL and Springfield, IL
A growing organization in the commercial building solutions space is seeking a motivated CSR Inside Sales professional to join their team. This is a unique opportunity to step into a highly visible role that directly supports revenue-generating activities while gaining hands-on exposure to a specialized and in-demand industry.
In this position, you will act as a key operational partner to field sales professionals, helping to ensure projects move efficiently from initial request through order processing. With strong mentorship, structured training, and clear growth pathways, this role is ideal for someone eager to build a long-term career in sales, construction support, or operations.
What You Will Do
Provide day-to-day support to field sales representatives by processing project and order details into internal systems
Enter and maintain accurate customer records, product specifications, and delivery information
Generate pricing using internal tools, making minor adjustments as needed for accuracy and presentation
Respond to inbound customer inquiries via phone and email in a timely and professional manner
Assist occasional walk-in customers with product questions and order support
Serve as a communication bridge between customers and the outside sales team
Learn product offerings, terminology, and workflows to support increasing responsibility over time
Contribute to overall team efficiency through administrative and sales support tasks
What Success Looks Like
Consistent, reliable support to sales partners in a fast-paced environment
High accuracy in data entry and order processing
Strong customer interactions that reflect professionalism and responsiveness
Ability to quickly learn internal systems and product information
Growth into expanded responsibilities as experience increases
What You Bring
Strong verbal and written communication skills
High level of accountability, motivation, and attention to detail
Comfort working with computers and learning new systems
Ability to follow structured processes while managing multiple priorities
Preferred but not required
Previous experience in customer service, inside sales, or sales support
Exposure to construction, building materials, or technical product environments
Familiarity with product catalogs or order entry systems
Why This Role Stands Out
Entry point into a stable and growing industry with long-term career potential
Hands-on training with clear development pathways into sales or advanced operational roles
Collaborative, team-oriented environment where your contributions directly impact success
Opportunity to build valuable technical and business skills from day one
Blue Signal is an award-winning, executive search firm specializing in sales & business development recruiting. Learn more at bit.ly/3NNY1wM