Onsite IT Manager/Program Manager
Navstar, Ashburn, VA, United States
Technical Project Manager
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!
This position will be based in the greater Frederick, MD area (Western MD region). Responsibilities include:
Leading the planning, execution, and delivery of services to design, erect, operate, and maintain all IT infrastructure supporting secure, government facilities.
Managing integrated schedule of tasks across IT infrastructure, compliance, and systems integration.
Developing, executing, and maintaining an Integrated Program Management Plan (IPMP) in accordance with contractual requirements and company policies.
Supporting the development of cost and schedule baselines; managing the project against baselines, reporting on and mitigating variances.
Proactively managing changes to baselined scope, schedule, and cost variables, communicating impacts and facilitating decisions.
Resolving issues that impact the project in a timely, effective manner. Ensuring maximum issue resolution in minimum time to meet Service Level Agreements.
Implementing policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
Identifying, categorizing, and prioritizing risks and opportunities; planning, monitoring, and controlling risk responses; managing and reducing the impact of known issues.
Acting as primary escalator of project and associated project risks and issues to project stakeholders.
Effectively communicating relevant information to stakeholders and project delivery teams.
Coordinating site visits for project team members to perform onsite work such as site surveys and installations.
Managing and leading a team of IT technical support technicians.
Possessing a strong ability to adapt in a rapidly changing environment.
Working closely with the customer to determine and understand requirements.
Coordinating with senior management to ensure program compliance.
Providing technical assistance to computer system and network users or other technical products and services.
Establishing objectives and directing staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
Coordinating customer service activities with other internal functions.
Assisting users with computer hardware and/or software applications (e.g. website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.
Providing support for customer technical needs, to include troubleshooting and maintaining operation of all technical equipment (wireless, telephone, CCTV, end user devices, ISP/OSP, and other networking equipment).
Job Requirements Qualifications:
8+ years of experience in technical project management within federal or mission-critical environments.
Bachelor's degree in engineering, information technology, or related field.
Program Management Professional (PMP) certification a plus.
Must be able to obtain a DoD Public Trust (Active Secret clearance preferred).
Experience with facility-based IT infrastructure including cabling, wireless networking, and secure enclave deployment.
Strong leadership, coordination, and stakeholder engagement skills.
Demonstrated success managing multiple subcontractors or technology partners in a project setting.
Able to translate complex IT requirements into executable plans.
Decisive and adaptive in time-constrained, mission-driven environments.
Strong understanding of cybersecurity frameworks: NIST RMF, FISMA, DHS 4300A.
Hands-on experience with network systems, call center platforms, EMR integration, or VTC systems.
Proven ability to lead cross-functional engineering teams and manage subcontractors.
Has demonstrated knowledge and work history in support of Computer systems.
Has demonstrated experience in technical support of networks/laptops/computers/printers/mobile phones.
Has knowledge of network communications, to include wireless, servers, Windows, MAC, Phone systems, Audio Visual equipment and operation.
Strong technical troubleshooting skills.
Strong communication skills both written and oral.
Lead a team of IT service technicians with varying levels of experience.
Background or additional certifications in at least one of the following preferred but not required - knowledge of Aruba wireless - ISP/OSP Troubleshooting - CCTV System Troubleshooting - Network/Wireless Troubleshooting.
The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States.
Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!
This position will be based in the greater Frederick, MD area (Western MD region). Responsibilities include:
Leading the planning, execution, and delivery of services to design, erect, operate, and maintain all IT infrastructure supporting secure, government facilities.
Managing integrated schedule of tasks across IT infrastructure, compliance, and systems integration.
Developing, executing, and maintaining an Integrated Program Management Plan (IPMP) in accordance with contractual requirements and company policies.
Supporting the development of cost and schedule baselines; managing the project against baselines, reporting on and mitigating variances.
Proactively managing changes to baselined scope, schedule, and cost variables, communicating impacts and facilitating decisions.
Resolving issues that impact the project in a timely, effective manner. Ensuring maximum issue resolution in minimum time to meet Service Level Agreements.
Implementing policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
Identifying, categorizing, and prioritizing risks and opportunities; planning, monitoring, and controlling risk responses; managing and reducing the impact of known issues.
Acting as primary escalator of project and associated project risks and issues to project stakeholders.
Effectively communicating relevant information to stakeholders and project delivery teams.
Coordinating site visits for project team members to perform onsite work such as site surveys and installations.
Managing and leading a team of IT technical support technicians.
Possessing a strong ability to adapt in a rapidly changing environment.
Working closely with the customer to determine and understand requirements.
Coordinating with senior management to ensure program compliance.
Providing technical assistance to computer system and network users or other technical products and services.
Establishing objectives and directing staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
Coordinating customer service activities with other internal functions.
Assisting users with computer hardware and/or software applications (e.g. website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution.
Providing support for customer technical needs, to include troubleshooting and maintaining operation of all technical equipment (wireless, telephone, CCTV, end user devices, ISP/OSP, and other networking equipment).
Job Requirements Qualifications:
8+ years of experience in technical project management within federal or mission-critical environments.
Bachelor's degree in engineering, information technology, or related field.
Program Management Professional (PMP) certification a plus.
Must be able to obtain a DoD Public Trust (Active Secret clearance preferred).
Experience with facility-based IT infrastructure including cabling, wireless networking, and secure enclave deployment.
Strong leadership, coordination, and stakeholder engagement skills.
Demonstrated success managing multiple subcontractors or technology partners in a project setting.
Able to translate complex IT requirements into executable plans.
Decisive and adaptive in time-constrained, mission-driven environments.
Strong understanding of cybersecurity frameworks: NIST RMF, FISMA, DHS 4300A.
Hands-on experience with network systems, call center platforms, EMR integration, or VTC systems.
Proven ability to lead cross-functional engineering teams and manage subcontractors.
Has demonstrated knowledge and work history in support of Computer systems.
Has demonstrated experience in technical support of networks/laptops/computers/printers/mobile phones.
Has knowledge of network communications, to include wireless, servers, Windows, MAC, Phone systems, Audio Visual equipment and operation.
Strong technical troubleshooting skills.
Strong communication skills both written and oral.
Lead a team of IT service technicians with varying levels of experience.
Background or additional certifications in at least one of the following preferred but not required - knowledge of Aruba wireless - ISP/OSP Troubleshooting - CCTV System Troubleshooting - Network/Wireless Troubleshooting.
The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States.
Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.