Habitat for Neighborhood Business - Operations Coordinator
Saint Louis University, Saint Louis, MO, United States
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world‑class academics, life‑changing research, compassionate health care, and a strong commitment to faith and service.
Job Summary
The Operations & Program Coordination Manager is responsible for the day‑to‑day operational functioning of Habitat for Neighborhood Business (HNB). This role ensures that systems, processes, student involvement, mentoring structures, and documentation are organized, efficient, and aligned with SLU‑HNB's mission. The position supports program sustainability by refining procedures, tracking outcomes, and coordinating university and volunteer resources that enable entrepreneurs to succeed.
Primary Job Responsibilities
Develops, refines, and maintains operational processes, procedures, and documentation to support a scalable and financially sound program
Establishes and tracks metrics to measure program effectiveness, entrepreneur progress, and mentoring outcomes
Helps manage and coordinate university interns, work‑study students, and volunteers assigned to SLU‑HNB
Coordinates student engagement with faculty and university departments (e.g., Service Leadership, Emerson Leadership Institute, Capstone courses)
Attends and supports final student presentations related to SLU‑HNB entrepreneurs
Manages entrepreneur intake systems in collaboration with the Community Engagement Manager, including tools, eligibility criteria, and onboarding processes
Maintains accurate and organized client files, mentor records, meeting notes, and historical program data
Documents regular meetings and ensures consistent record‑keeping for program continuity and reporting
Coordinates mentoring program logistics, including matching mentors, scheduling, and maintaining mentor engagement
Prepares agendas, attends meetings, and records minutes for HNB advisory board meetings and other required meetings
Collaborates with university departments and contractors on marketing, communications, and public awareness initiatives
Supports fundraising and grant‑related reporting and documentation as needed
Performs other duties as assigned
Knowledge, Skills, and Abilities
Strong organizational and project management skills
Strong relationship building skills
Ability to manage and motivate students and volunteers
Excellent written communication and documentation skills
Experience with data tracking, metrics, and process improvement
Comfort working collaboratively within a university and non‑profit environment
Minimum Qualifications
Associate's degree
Experience managing programs, operations, or non‑profit initiatives
Experience working with Universities
Function
Staff Program Support
Scheduled Weekly Hours: 32
Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non‑merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314‑977‑5847.
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Job Summary
The Operations & Program Coordination Manager is responsible for the day‑to‑day operational functioning of Habitat for Neighborhood Business (HNB). This role ensures that systems, processes, student involvement, mentoring structures, and documentation are organized, efficient, and aligned with SLU‑HNB's mission. The position supports program sustainability by refining procedures, tracking outcomes, and coordinating university and volunteer resources that enable entrepreneurs to succeed.
Primary Job Responsibilities
Develops, refines, and maintains operational processes, procedures, and documentation to support a scalable and financially sound program
Establishes and tracks metrics to measure program effectiveness, entrepreneur progress, and mentoring outcomes
Helps manage and coordinate university interns, work‑study students, and volunteers assigned to SLU‑HNB
Coordinates student engagement with faculty and university departments (e.g., Service Leadership, Emerson Leadership Institute, Capstone courses)
Attends and supports final student presentations related to SLU‑HNB entrepreneurs
Manages entrepreneur intake systems in collaboration with the Community Engagement Manager, including tools, eligibility criteria, and onboarding processes
Maintains accurate and organized client files, mentor records, meeting notes, and historical program data
Documents regular meetings and ensures consistent record‑keeping for program continuity and reporting
Coordinates mentoring program logistics, including matching mentors, scheduling, and maintaining mentor engagement
Prepares agendas, attends meetings, and records minutes for HNB advisory board meetings and other required meetings
Collaborates with university departments and contractors on marketing, communications, and public awareness initiatives
Supports fundraising and grant‑related reporting and documentation as needed
Performs other duties as assigned
Knowledge, Skills, and Abilities
Strong organizational and project management skills
Strong relationship building skills
Ability to manage and motivate students and volunteers
Excellent written communication and documentation skills
Experience with data tracking, metrics, and process improvement
Comfort working collaboratively within a university and non‑profit environment
Minimum Qualifications
Associate's degree
Experience managing programs, operations, or non‑profit initiatives
Experience working with Universities
Function
Staff Program Support
Scheduled Weekly Hours: 32
Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non‑merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314‑977‑5847.
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