Airport Ground Transportation Coordinator
ABM Industries, Saint Paul, MN, United States
Overview
The Airport Ground Transportation Coordinator provides exceptional customer service to the traveling public by answering questions, directing passengers and customers to the area of the airport they are seeking and directing passengers to available ground transportation options. Also required to become knowledgeable of basic airport operations including but not limited to airport taxi operations. Performs other duties as assigned
Pay
Pay: $17.34 per hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefits
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline.pdf)
Candidate Information
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, BM, MK, 3521, 2T1X1
Responsibilities
Approach and greets all customers in a friendly, professional manner
Use respectful communication to assist guests with their questions, problems, and concern
Relay customer concerns and/or information to shift lead or Operations Manager as necessary
Is quick and responsive to provide excellent customer service
Follow all company procedures and complies with all safety regulations
Issue and/or collect visitor parking tickets
Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change
Complete lost ticket forms when original tickets cannot be located
Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer
Perform revenue drops following specific location procedures
Maintain a clean, orderly, and safe work area
Answer telephone in a prompt and courteous manner, when required
Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead
Communicate professionally at all times with guests, client, and teammates
Qualifications
Basic Qualifications:
No experience required and on the job training provided
No high school diploma, GED or college degree required
Preferred Qualifications:
Customer service experience
One (1) year of similar work experience
REQNUMBER: 150354
Equal Opportunity Statement
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.
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The Airport Ground Transportation Coordinator provides exceptional customer service to the traveling public by answering questions, directing passengers and customers to the area of the airport they are seeking and directing passengers to available ground transportation options. Also required to become knowledgeable of basic airport operations including but not limited to airport taxi operations. Performs other duties as assigned
Pay
Pay: $17.34 per hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefits
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline.pdf)
Candidate Information
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, BM, MK, 3521, 2T1X1
Responsibilities
Approach and greets all customers in a friendly, professional manner
Use respectful communication to assist guests with their questions, problems, and concern
Relay customer concerns and/or information to shift lead or Operations Manager as necessary
Is quick and responsive to provide excellent customer service
Follow all company procedures and complies with all safety regulations
Issue and/or collect visitor parking tickets
Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change
Complete lost ticket forms when original tickets cannot be located
Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer
Perform revenue drops following specific location procedures
Maintain a clean, orderly, and safe work area
Answer telephone in a prompt and courteous manner, when required
Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead
Communicate professionally at all times with guests, client, and teammates
Qualifications
Basic Qualifications:
No experience required and on the job training provided
No high school diploma, GED or college degree required
Preferred Qualifications:
Customer service experience
One (1) year of similar work experience
REQNUMBER: 150354
Equal Opportunity Statement
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.
#J-18808-Ljbffr