CRM & Contact Center Product Specialist

Norwegian Cruise Line Holdings Ltd. in Miami, Florida, is seeking a CRM Product Specialist to enhance product capabilities within CRM systems. The ideal candidate will have over 1 year of experience with CRM platforms, particularly Salesforce. This role requires strong analytical and problem-solving skills, alongside effective communication abilities to collaborate with business stakeholders. Responsibilities include configuring workflows and supporting product owners with system changes. A Bachelor’s degree in a relevant field is essential.
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