Labor Standards Investigator (Compliance Specialist 2) - Seven (7) Permanent Pos
State of Oregon, Salem, OR, United States
Labor Standards Investigator (Compliance Specialist 2)
Organization:
Oregon Bureau of Labor and Industries (BOLI)
The Oregon Bureau of Labor and Industries (BOLI) is proud to be an equal opportunity, affirmative action employer committed to workforce diversity. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to apply.
Responsibilities
Conduct investigations by collecting, reviewing, and analyzing records, evidence, documents, and data relevant to the investigation.
Conduct on‑site inspections to ascertain status of compliance with laws.
Conduct research utilizing various online databases and websites to collect critical case details and information.
Interview claimants/complainants, employers, attorneys, union representatives, public officials, witnesses, and others, and document interviews through written statements and contact reports.
Perform complex wage calculations using Microsoft Excel and analyze a high volume of claims and complaints to ensure timely processing in accordance with Division performance standards.
Monitor employer business practices, conduct compliance reviews and audits, and consult with other government agencies to clarify regulatory issues and support enforcement activities.
Interpret and apply relevant laws, rules, and policies to case findings to determine outcomes or prepare cases for administrative hearings or referral to the Department of Justice for litigation.
Facilitate dispute resolution through mediation, negotiation, or referral, and negotiate settlements and compliance agreements with employers and other stakeholders to recover wages and ensure compliance.
Prepare correspondence, demand letters, orders of determination, settlement agreements, compliance agreements, and other written documentation.
Participate in task forces, research changes in state or federal laws, and perform special assignments or other duties as assigned.
Qualifications
Four years’ experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance with program guidelines and regulations. Two of the four years must be above the technical support level.
College‑level coursework may substitute for experience on the basis of 45‑quarter units per year, up to a maximum of three years.
Experience managing a high‑volume caseload with the ability to prioritize tasks and consistently meet deadlines.
Ability to research, interpret, and apply complex laws, rules, policies, and procedures to determine compliance.
Strong written and verbal communication skills, including the ability to explain complex legal or regulatory information to individuals from diverse backgrounds using a culturally responsive approach.
Experience conducting interviews with employees, employers, witnesses, and other parties to assess compliance with statutes and administrative rules.
Experience conducting investigations, including collecting and analyzing evidence, performing audits, and completing complex wage calculations to determine compliance or violations.
Experience preparing clear, detailed written reports summarizing investigations, findings, and recommendations for use in administrative hearings or court proceedings.
Experience mediating or negotiating settlements between parties.
Preferred: Ability to speak, read, and write Spanish fluently.
Benefits
Work/life balance, vacation, sick leave, 11 paid holidays a year, and personal days off.
Competitive benefits package including medical, vision, and dental.
Pension and retirement programs.
Employee resources.
Advancement opportunity within BOLI and other State agencies.
Opportunity to expand your technical and professional skills.
Work with others who are passionate about public service.
Make a difference in the lives of Oregonians.
Possible eligibility for the Public Service Loan Forgiveness Program.
Working Conditions
Daily contact via phone, email, mail, and/or in‑person with employees, employers, witnesses and others who may be hostile, angry or otherwise emotionally volatile. Must be able to maintain objectivity, negotiate and resolve adversarial and emotional disputes with tact and diplomacy. Interviews and on‑site investigations may occasionally be conducted at the employers’ work sites, which may be indoors or outdoors. Work sites may be hot, cold, wet, cramped and/or dirty. The position requires occasional evening and/or weekend work and occasional travel to perform field work that may involve overnight stays. A valid driver’s license in the state of Oregon and an acceptable driving record is required.
Equal Employment Opportunity
BOLI is an Equal Opportunity, affirmative action employer. We consider veterans, individuals with disabilities, and other protected classes for employment, and we do not require applicants to submit a Veterans’ preference documentation in the résumé section.
Veteran Preference
Veterans’ preference information is considered in the selection process.
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Organization:
Oregon Bureau of Labor and Industries (BOLI)
The Oregon Bureau of Labor and Industries (BOLI) is proud to be an equal opportunity, affirmative action employer committed to workforce diversity. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to apply.
Responsibilities
Conduct investigations by collecting, reviewing, and analyzing records, evidence, documents, and data relevant to the investigation.
Conduct on‑site inspections to ascertain status of compliance with laws.
Conduct research utilizing various online databases and websites to collect critical case details and information.
Interview claimants/complainants, employers, attorneys, union representatives, public officials, witnesses, and others, and document interviews through written statements and contact reports.
Perform complex wage calculations using Microsoft Excel and analyze a high volume of claims and complaints to ensure timely processing in accordance with Division performance standards.
Monitor employer business practices, conduct compliance reviews and audits, and consult with other government agencies to clarify regulatory issues and support enforcement activities.
Interpret and apply relevant laws, rules, and policies to case findings to determine outcomes or prepare cases for administrative hearings or referral to the Department of Justice for litigation.
Facilitate dispute resolution through mediation, negotiation, or referral, and negotiate settlements and compliance agreements with employers and other stakeholders to recover wages and ensure compliance.
Prepare correspondence, demand letters, orders of determination, settlement agreements, compliance agreements, and other written documentation.
Participate in task forces, research changes in state or federal laws, and perform special assignments or other duties as assigned.
Qualifications
Four years’ experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance with program guidelines and regulations. Two of the four years must be above the technical support level.
College‑level coursework may substitute for experience on the basis of 45‑quarter units per year, up to a maximum of three years.
Experience managing a high‑volume caseload with the ability to prioritize tasks and consistently meet deadlines.
Ability to research, interpret, and apply complex laws, rules, policies, and procedures to determine compliance.
Strong written and verbal communication skills, including the ability to explain complex legal or regulatory information to individuals from diverse backgrounds using a culturally responsive approach.
Experience conducting interviews with employees, employers, witnesses, and other parties to assess compliance with statutes and administrative rules.
Experience conducting investigations, including collecting and analyzing evidence, performing audits, and completing complex wage calculations to determine compliance or violations.
Experience preparing clear, detailed written reports summarizing investigations, findings, and recommendations for use in administrative hearings or court proceedings.
Experience mediating or negotiating settlements between parties.
Preferred: Ability to speak, read, and write Spanish fluently.
Benefits
Work/life balance, vacation, sick leave, 11 paid holidays a year, and personal days off.
Competitive benefits package including medical, vision, and dental.
Pension and retirement programs.
Employee resources.
Advancement opportunity within BOLI and other State agencies.
Opportunity to expand your technical and professional skills.
Work with others who are passionate about public service.
Make a difference in the lives of Oregonians.
Possible eligibility for the Public Service Loan Forgiveness Program.
Working Conditions
Daily contact via phone, email, mail, and/or in‑person with employees, employers, witnesses and others who may be hostile, angry or otherwise emotionally volatile. Must be able to maintain objectivity, negotiate and resolve adversarial and emotional disputes with tact and diplomacy. Interviews and on‑site investigations may occasionally be conducted at the employers’ work sites, which may be indoors or outdoors. Work sites may be hot, cold, wet, cramped and/or dirty. The position requires occasional evening and/or weekend work and occasional travel to perform field work that may involve overnight stays. A valid driver’s license in the state of Oregon and an acceptable driving record is required.
Equal Employment Opportunity
BOLI is an Equal Opportunity, affirmative action employer. We consider veterans, individuals with disabilities, and other protected classes for employment, and we do not require applicants to submit a Veterans’ preference documentation in the résumé section.
Veteran Preference
Veterans’ preference information is considered in the selection process.
#J-18808-Ljbffr