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Join Columbia Sportswear

At Columbia, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground. Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: \"It's perfect. Now make it better.\" As pioneers of relentless improvement, we are constantly evolving. We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest. And we believe in you.

How You'll Make A Difference

Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.).
Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.
Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently

You Have

No specific education required (High School Diploma or GED preferred)
2 (or less) years of experience in position or specialization
Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone

Job Conditions

Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
Occasionally requires the ability to work in place
Ability to clearly communicate with others
Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

","shortDescription","

Join Columbia Sportswear

At Columbia, we're as passionate about the outdoors as you are. And while our gear is available worldwide,...","promoted","title","Full Time Sales Associate","duration","","experienceLevel","displayThumbnail","location","locations",[63],"id",["B","2683749228"],"displayHeadline","Work at Columbia Sportswear","category","displayPublishedAt","2 days ago","displayUrl","/jobs/2683749228-full-time-sales-associate","shortTitle","shortLocation","Auburn Hills, MI, United States","searchCompanyPath","/jobs?keyword=Columbia+Sportswear","searchLocationPath","/jobs?location=Auburn+Hills%2C+MI%2C+United+States","searchTitlePath","/jobs?keyword=Full+Time+Sales+Associate",{"_64":65,"_66":67,"_68":69,"_70":71,"_72":73},"country","United States","city","Auburn Hills","formatted","Auburn Hills, MI, United States, 48326","state","MI","postal_code","48326",["D",1777478400000],"Columbia Sportswear is hiring a Warranty Service Representative in Richmond, California. In this role, you'll be the first point of contact for customers seeking support, ensuring quality and customer satisfaction by resolving warranty issues efficiently. The ideal candidate should have 2-5 years of experience in the outdoor industry or customer service, with strong communication skills and a focus on customer solutions. The position offers a hiring range of $22.29 - $31.35 per hour.
#J-18808-Ljbffr
","Columbia Sportswear is hiring a Warranty Service Representative in Richmond, California. In this role, you'll be the first point of contact for cus...","Warranty Service Specialist II – Customer Care",[85],["B","3530880393"],"1 days ago","/jobs/3530880393-warranty-service-specialist-ii-customer-care","Richmond, CA, United States","/jobs?location=Richmond%2C+CA%2C+United+States","/jobs?keyword=Warranty+Service+Specialist+II+%E2%80%93+Customer+Care",{"_64":65,"_66":86,"_68":87,"_70":88,"_72":89},"Richmond","Richmond, CA, United States, 94875","CA","94875",["D",1777557600000],"Mountain Hardwear","CALLING THOSE WHO LIKE TO GO A LITTLE OFF ROUTE…

When our founders established the Bay as our base back in 1993, Mountain Hardwear was destined for a life of play. They wanted to make equipment and apparel that climbers and mountaineers could depend on—but they wanted to have fun doing it, too. We bring the same stoke we have in the mountains to the drawing board. We express our brand through climbing, but more importantly, through the culture that we, as climbers, riders, artists, innovators, movers, shakers—(insert your thing here)—create.

Today, Mountain Hardwear is seeking a Warranty Service Representative. You’re already one of us. So why not just become one of us?

About The Position
As a Warranty Service Representative, you’ll be the first point of contact for customers seeking support with their gear. You’ll play a key role in upholding our brand’s commitment to quality and customer satisfaction by helping resolve warranty issues with empathy, efficiency, and expertise.

How You’ll Make a Difference

Communicate with customers via phone and email to address warranty requests and product inquiries.

Collaborate cross‑functionally with internal teams to resolve warranty issues efficiently.

Prioritize and respond to urgent customer needs with professionalism and care.

Support the sale of replacement parts over the phone when necessary.

Represent Mountain Hardwear’s values and commitment to quality in every customer interaction.

YOU ARE

A strong communicator with excellent verbal and written English skills.

Customer‑focused and solution‑oriented.

Comfortable working with people from diverse backgrounds and cultures.

Organized and able to manage multiple priorities.

A team player who thrives in a collaborative environment.

YOU HAVE

A high school diploma or equivalent (technical training a plus).

2–5 years of experience in the outdoor industry or a related customer service role.

A solid understanding of effective customer service strategies.

Experience using phones and email as a primary communication tool.

The ability to work cross‑functionally and resolve issues with minimal supervision.

Hiring Range
Salary range: $22.29 - $31.35 per hour. Pay decisions are determined by multiple factors, including market rates, candidate capabilities and skills, years of experience, and internal equity.

Benefits
We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, disability, flexible spending accounts, health savings accounts, and voluntary benefits such as accident and critical illness coverage. Employees also receive a 401(k) plan with company match, EAP counseling services, wellness benefits, employee discounts, and a generous time‑off program.

This job description is not meant to be an all‑inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company.

Columbia Sportswear Company is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter. For further information on your rights, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.

#J-18808-Ljbffr
","CALLING THOSE WHO LIKE TO GO A LITTLE OFF ROUTE…

When our founders established the Bay as our base back in 1993, Mountain Hardwear was des...","Warranty Service Rep II MHW",[102],["B","3535907994"],"Work at Mountain Hardwear","11 hours ago","/jobs/3535907994-warranty-service-rep-ii-mhw","/jobs?keyword=Mountain+Hardwear","/jobs?keyword=Warranty+Service+Rep+II+MHW",{"_64":65,"_66":86,"_68":87,"_70":88,"_72":89},["D",1777464000000],"Columbia Sportswear Company","Warranty Service Rep II MHW page is loaded## Warranty Service Rep II MHWlocations:

Richmond, California, United States of Americatime type:

A tiempo completoposted on:

Publicado hoyjob requisition id:

R-019248**CALLING THOSE WHO LIKE TO GO A LITTLE OFF ROUTE...**When our founders established the Bay as our base back in 1993, Mountain Hardwear was destined for a life of play. They wanted to make equipment and apparel that climbers and mountaineers could depend on—but they wanted to have fun doing it, too. We bring the same stoke we have in the mountains to the drawing board. We express our brand through climbing, but more importantly, through the culture that we as climbers, riders, artists, innovators, movers, shakers—(insert your thing here) create.**ABOUT THE POSITION**As a Warranty Service Representative I, you’ll be the first point of contact for customers seeking support with their gear. You’ll play a key role in upholding our brand’s commitment to quality and customer satisfaction by helping resolve warranty issues with empathy, efficiency, and expertise.**HOW YOU’LL MAKE A DIFFERENCE*** Communicate with customers via phone and email to address warranty requests and product inquiries.* Collaborate cross-functionally with internal teams to resolve warranty issues efficiently.* Prioritize and respond to urgent customer needs with professionalism and care.* Support the sale of replacement parts over the phone when necessary.* Represent Mountain Hardwear’s values and commitment to quality in every customer interaction.**YOU ARE*** A strong communicator with excellent verbal and written English skills.* Customer-focused and solution-oriented.* Comfortable working with people from diverse backgrounds and cultures.* Organized and able to manage multiple priorities.* A team player who thrives in a collaborative environment.**YOU HAVE*** A high school diploma or equivalent (technical training a plus).* 2–5 years of experience in the outdoor industry or a related customer service role.* A solid understanding of effective customer service strategies.* Experience using phones and email as a primary communication tool.* The ability to work cross-functionally and resolve issues with minimal supervision.#LI-SW1#Mountainhardwear*This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.*Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088\\_EEOC\\_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.Hiring Range: $22.29 - $31.35### ### \\*Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience ,and internal equity### ### At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to AskHR@columbia.com with the Subject: Applicant Assistance Requested.
#J-18808-Ljbffr
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Richmond, California, United States of Americatime type...",[112],["B","3528895915"],"Work at Columbia Sportswear Company","/jobs/3528895915-warranty-service-rep-ii-mhw","/jobs?keyword=Columbia+Sportswear+Company",{"_64":65,"_66":86,"_68":87,"_70":88,"_72":89},["D",1777478400000],"Warranty Service Representative
ABOUT THE POSITION

As a Warranty Service Representative I, you'll be the first point of contact for customers seeking support with their gear. You'll play a key role in upholding our brand's commitment to quality and customer satisfaction by helping resolve warranty issues with empathy, efficiency, and expertise.

HOW YOU'LL MAKE A DIFFERENCE

Communicate with customers via phone and email to address warranty requests and product inquiries.

Collaborate cross-functionally with internal teams to resolve warranty issues efficiently.

Prioritize and respond to urgent customer needs with professionalism and care.

Support the sale of replacement parts over the phone when necessary.

Represent Mountain Hardwear's values and commitment to quality in every customer interaction.

YOU ARE

A strong communicator with excellent verbal and written English skills.

Customer-focused and solution-oriented.

Comfortable working with people from diverse backgrounds and cultures.

Organized and able to manage multiple priorities.

A team player who thrives in a collaborative environment.

YOU HAVE

A high school diploma or equivalent (technical training a plus).

2-5 years of experience in the outdoor industry or a related customer service role.

A solid understanding of effective customer service strategies.

Experience using phones and email as a primary communication tool.

The ability to work cross-functionally and resolve issues with minimal supervision.

Hiring Range: $22.29 - $31.35

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter. Hiring Range: $22.29 - $31.35*Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity.

#J-18808-Ljbffr
","Warranty Service Representative
ABOUT THE POSITION

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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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