Lead Teller

KeyBank - - Responsibilities: Manage day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards; Coach other tellers to ensure efficient and accurate processing of transactions; Identify and resolve more complex client servicing issues and transition clients to a Banker when appropriate; Assist clients in achieving their financial goals through the use of financial wellness tools; Promote the bank's products and services to clients, identifying sales opportunities and achieving sales targets