Desktop Support Analyst
Insight Global, Rosemount, MN, United States
Conversion Salary: $65,000-$85,000- depending on experience level*
50% travel to each location a week at a time
schedule:
5 days a week ONSITE, hours 7am-4pm
MUST HAVE
Experience supporting Windows OS environments and setting up PC devices
Experience building laptops/desktops (windows 10 or newer)
4+ years of experience troubleshooting hardware and software related issues
Experience providing direct (remote or in-person) technical support to customers
Experience with using and supporting Microsoft 365 products and services, including MS Teams and SharePoint
PLUSSES
Experience using ServiceNow for tracking incidents and requests
Experience using Microsoft SCCM and/or Microsoft Intune
Experience with PowerShell scripting, any automation
Day-to-Day
Insight Global is seeking a
Desktop Support Analyst
to join our Endpoint Services Team in
Rosemount, MN or Corpus Christi, TX . This position will allow the opportunity to support internal customers both remotely and in person with various different hardware/software related issues. You will be responsible for setting up and supporting Windows workstations and peripheral devices (e.g., monitors, docking stations, etc.), VoIP phones and conference room technologies, occasionally installing (rack/cable) servers and network switches, etc. This is a customer facing role, where you will have the opportunity to build strong relationships with customer, peers, and suppliers. You will also be working hand in hand with neighboring infrastructure teams and will likely be able to grow your professional skills in networking, servers, cybersecurity, etc. This position is onsite 5 days a week in Rosemount, MN or Corpus Christi. This is a 50% traveling role between these two locations- so you must be comfortable with the traveling piece.
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50% travel to each location a week at a time
schedule:
5 days a week ONSITE, hours 7am-4pm
MUST HAVE
Experience supporting Windows OS environments and setting up PC devices
Experience building laptops/desktops (windows 10 or newer)
4+ years of experience troubleshooting hardware and software related issues
Experience providing direct (remote or in-person) technical support to customers
Experience with using and supporting Microsoft 365 products and services, including MS Teams and SharePoint
PLUSSES
Experience using ServiceNow for tracking incidents and requests
Experience using Microsoft SCCM and/or Microsoft Intune
Experience with PowerShell scripting, any automation
Day-to-Day
Insight Global is seeking a
Desktop Support Analyst
to join our Endpoint Services Team in
Rosemount, MN or Corpus Christi, TX . This position will allow the opportunity to support internal customers both remotely and in person with various different hardware/software related issues. You will be responsible for setting up and supporting Windows workstations and peripheral devices (e.g., monitors, docking stations, etc.), VoIP phones and conference room technologies, occasionally installing (rack/cable) servers and network switches, etc. This is a customer facing role, where you will have the opportunity to build strong relationships with customer, peers, and suppliers. You will also be working hand in hand with neighboring infrastructure teams and will likely be able to grow your professional skills in networking, servers, cybersecurity, etc. This position is onsite 5 days a week in Rosemount, MN or Corpus Christi. This is a 50% traveling role between these two locations- so you must be comfortable with the traveling piece.
#J-18808-Ljbffr