Digital Communications Assistant
NTEN, Washington, DC, United States
Position Summary
The Phi Beta Kappa Society seeks a full-time Digital Communications Assistant to support the day-to-day execution of digital communications across social media, email, website, and visual content.
This role reports to the Director of Communications & Digital Strategy and plays a key role in bringing PBK’s communications to life, ensuring that content is published consistently, visually cohesive, and aligned with organizational priorities.
Working across departments, the Digital Communications Assistant serves as a central point of coordination for digital requests, helping to streamline workflows, maintain brand consistency, and expand PBK’s capacity to communicate effectively across platforms.
This position has a strong focus on social media management, digital design (particularly in Canva), and content publishing, as well as supporting website updates and email production.
This is an ideal role for an early-career communications professional who is highly organized, visually oriented, and excited to build experience across multiple digital platforms in a mission-driven environment.
Employment: Full-time, Exempt. Salary: $50,000 to $55,000 per year. Location: Dupont Circle, Washington DC (in person required).
Key Responsibilities
Social Media Management + Content Publishing
Draft, schedule, and publish content across PBK's social media channels
Maintain and manage a centralized social media content calendar
Coordinate social media requests across departments, ensuring alignment with messaging and priorities
Identify timely content opportunities (member highlights, program updates, advocacy, events, partner content)
Monitor platform performance and contribute to monthly reporting
Digital Design + Brand Application
Serve as a central resource for digital design needs across the organization, ensuring consistent application of PBK’s brand across all digital channels
Create and adapt digital assets using Canva (or similar tools), including social media graphics, event and program promotions, web graphics and banners, simple digital flyers and one-pagers
Apply PBK’s brand guidelines consistently across all visual outputs
Support staff in developing visually cohesive materials aligned with organizational standards
Ensure visual content meets accessibility best practices (contrast, readability, etc.)
Website Content Publishing Support
Build and publish web pages in PBK’s CMS using provided content and direction
Format content for clarity, readability, and consistency across pages
Support routine website updates, including swapping images, updating text, and maintaining page accuracy
Assist with ongoing website cleanup efforts, including broken links, formatting fixes, and accessibility improvements
Email + Newsletter Production
Draft and format newsletters, announcements, and digital communications
Support email production workflows including proofreading, link-checking, and scheduling
Maintain templates and recurring elements to improve efficiency and consistency
Digital Operations + Coordination
Serve as a central point of coordination for incoming digital communications requests (social, web, email, design)
Help maintain communications calendars and workflows in Asana
Support tracking of media mentions and assist in maintaining records of external visibility
Help ensure consistency in formatting, branding, and accessibility across digital outputs
Analytics + Reporting Support
Pull and organize data from platforms such as Google Analytics and social media insights
Support monthly reporting across website, social media, and email channels
Track basic performance trends and flag notable insights
Qualifications
Required
2–3 years of experience in communications, digital media, marketing, or a related field
Strong writing and editing skills, with attention to detail and clarity
Experience managing or contributing to social media accounts
Experience using Canva or similar design tools, with strong visual judgment
Strong organizational skills and ability to manage multiple tasks and deadlines
Comfort working across multiple digital platforms (social, web, email)
Preferred
Experience working in nonprofit, higher education, or mission-driven organizations
Familiarity with content management systems (CMS) such as WordPress, Kentico, or similar
Familiarity with email marketing platforms (Mailchimp, Campaign Monitor, etc.)
Basic understanding of accessibility best practices for digital content
Familiarity with Google Analytics or other reporting tools
Benefits
The Phi Beta Kappa Society offers excellent benefits, including medical, dental, vision, and retirement.
EEO Statement
The Phi Beta Kappa Society is an equal opportunity employer.
#J-18808-Ljbffr
The Phi Beta Kappa Society seeks a full-time Digital Communications Assistant to support the day-to-day execution of digital communications across social media, email, website, and visual content.
This role reports to the Director of Communications & Digital Strategy and plays a key role in bringing PBK’s communications to life, ensuring that content is published consistently, visually cohesive, and aligned with organizational priorities.
Working across departments, the Digital Communications Assistant serves as a central point of coordination for digital requests, helping to streamline workflows, maintain brand consistency, and expand PBK’s capacity to communicate effectively across platforms.
This position has a strong focus on social media management, digital design (particularly in Canva), and content publishing, as well as supporting website updates and email production.
This is an ideal role for an early-career communications professional who is highly organized, visually oriented, and excited to build experience across multiple digital platforms in a mission-driven environment.
Employment: Full-time, Exempt. Salary: $50,000 to $55,000 per year. Location: Dupont Circle, Washington DC (in person required).
Key Responsibilities
Social Media Management + Content Publishing
Draft, schedule, and publish content across PBK's social media channels
Maintain and manage a centralized social media content calendar
Coordinate social media requests across departments, ensuring alignment with messaging and priorities
Identify timely content opportunities (member highlights, program updates, advocacy, events, partner content)
Monitor platform performance and contribute to monthly reporting
Digital Design + Brand Application
Serve as a central resource for digital design needs across the organization, ensuring consistent application of PBK’s brand across all digital channels
Create and adapt digital assets using Canva (or similar tools), including social media graphics, event and program promotions, web graphics and banners, simple digital flyers and one-pagers
Apply PBK’s brand guidelines consistently across all visual outputs
Support staff in developing visually cohesive materials aligned with organizational standards
Ensure visual content meets accessibility best practices (contrast, readability, etc.)
Website Content Publishing Support
Build and publish web pages in PBK’s CMS using provided content and direction
Format content for clarity, readability, and consistency across pages
Support routine website updates, including swapping images, updating text, and maintaining page accuracy
Assist with ongoing website cleanup efforts, including broken links, formatting fixes, and accessibility improvements
Email + Newsletter Production
Draft and format newsletters, announcements, and digital communications
Support email production workflows including proofreading, link-checking, and scheduling
Maintain templates and recurring elements to improve efficiency and consistency
Digital Operations + Coordination
Serve as a central point of coordination for incoming digital communications requests (social, web, email, design)
Help maintain communications calendars and workflows in Asana
Support tracking of media mentions and assist in maintaining records of external visibility
Help ensure consistency in formatting, branding, and accessibility across digital outputs
Analytics + Reporting Support
Pull and organize data from platforms such as Google Analytics and social media insights
Support monthly reporting across website, social media, and email channels
Track basic performance trends and flag notable insights
Qualifications
Required
2–3 years of experience in communications, digital media, marketing, or a related field
Strong writing and editing skills, with attention to detail and clarity
Experience managing or contributing to social media accounts
Experience using Canva or similar design tools, with strong visual judgment
Strong organizational skills and ability to manage multiple tasks and deadlines
Comfort working across multiple digital platforms (social, web, email)
Preferred
Experience working in nonprofit, higher education, or mission-driven organizations
Familiarity with content management systems (CMS) such as WordPress, Kentico, or similar
Familiarity with email marketing platforms (Mailchimp, Campaign Monitor, etc.)
Basic understanding of accessibility best practices for digital content
Familiarity with Google Analytics or other reporting tools
Benefits
The Phi Beta Kappa Society offers excellent benefits, including medical, dental, vision, and retirement.
EEO Statement
The Phi Beta Kappa Society is an equal opportunity employer.
#J-18808-Ljbffr