Food Operations Manager 3
Sodexo, Geneva, NY, United States
Role Overview:
Sodexo's Campus Segment
is seeking an experienced
Food
Operations Manager 3 – Campus Dining
to join our dining leadership team at
Hobart and William Smith Colleges
in beautiful Geneva, NY. This position is ideal for a
hands-on, customer-service–driven professional
who thrives in a fast-paced, high-visibility university and hospitality environment.
The Operations Manager will oversee the daily operations of a comprehensive and dynamic dining program that includes
resident dining, multiple retail locations, catering services, and conferences & events . This leader will be instrumental in ensuring operational excellence, delivering an outstanding student dining experience, and supporting the continued growth of the HWS dining program.
What You'll Do:
Oversee daily operations across resident dining, retail, catering, and event services
Provide strong, visible leadership focused on service excellence and operational standards
Partner with the General Manager to support strategic initiatives and overall program success
Lead, train, and develop a diverse team of frontline staff and supervisors
Maintain high levels of customer satisfaction and build strong client relationships
Manage financial performance, including labor, food costs, inventory, and forecasting
Ensure compliance with safety, sanitation, HR requirements, and Sodexo policies
Support menu execution, programming, and hospitality initiatives campus-wide
Assist with conferences and special events to ensure seamless service delivery
What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
Prior experience in
higher education dining
or
large-scale food service operations
A demonstrated ability to lead and motivate teams in a high-volume environment
Strong commitment to hospitality, customer service, and student engagement
Solid financial acumen, including labor management and cost controls
Ability to implement Sodexo standards, procedures, and operational systems
Excellent communication, client relations, and organizational skills
Experience in training, coaching, and developing employees
A proactive, hands-on management style with the ability to problem-solve and adapt
Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete
this form .
Qualifications & Requirements:
Minimum Education Requirement - Bachelor’s Degree
or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years
work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo's Campus Segment
is seeking an experienced
Food
Operations Manager 3 – Campus Dining
to join our dining leadership team at
Hobart and William Smith Colleges
in beautiful Geneva, NY. This position is ideal for a
hands-on, customer-service–driven professional
who thrives in a fast-paced, high-visibility university and hospitality environment.
The Operations Manager will oversee the daily operations of a comprehensive and dynamic dining program that includes
resident dining, multiple retail locations, catering services, and conferences & events . This leader will be instrumental in ensuring operational excellence, delivering an outstanding student dining experience, and supporting the continued growth of the HWS dining program.
What You'll Do:
Oversee daily operations across resident dining, retail, catering, and event services
Provide strong, visible leadership focused on service excellence and operational standards
Partner with the General Manager to support strategic initiatives and overall program success
Lead, train, and develop a diverse team of frontline staff and supervisors
Maintain high levels of customer satisfaction and build strong client relationships
Manage financial performance, including labor, food costs, inventory, and forecasting
Ensure compliance with safety, sanitation, HR requirements, and Sodexo policies
Support menu execution, programming, and hospitality initiatives campus-wide
Assist with conferences and special events to ensure seamless service delivery
What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
Prior experience in
higher education dining
or
large-scale food service operations
A demonstrated ability to lead and motivate teams in a high-volume environment
Strong commitment to hospitality, customer service, and student engagement
Solid financial acumen, including labor management and cost controls
Ability to implement Sodexo standards, procedures, and operational systems
Excellent communication, client relations, and organizational skills
Experience in training, coaching, and developing employees
A proactive, hands-on management style with the ability to problem-solve and adapt
Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete
this form .
Qualifications & Requirements:
Minimum Education Requirement - Bachelor’s Degree
or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years
work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.