Field AV Installation Tech

Product Deployment Specialist
We are seeking a Product Deployment Specialist to help deliver world‑class operating room integration solutions that directly impact patient care. In this highly visible, hands‑on field role, you’ll deploy advanced audio‑visual and network‑based integrated OR systems within hospital and surgical environments while providing an exceptional customer experience.

Location : Washington, DC; Baltimore, MD; Philadelphia, PA; Nashville, TN; Atlanta, GA; Detroit, MI; Orlando, FL (Travel up to 80% across U.S., Canada, and Mexico).

Position Summary
The Product Deployment Specialist is responsible for installing and configuring integrated operating room (OR) systems, including AV, network, and software components. This role supports the successful delivery of OR integration projects by adhering to Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), Installation Standards, and work instructions.

You will work alongside a Site Lead and a team of 2+ specialists, representing the company with professionalism in live hospital environments.

Key Responsibilities

Install and deploy integrated OR systems within medical operating rooms

Perform physical placement, installation, termination, and management of cabling and equipment

Configure and support software and system integrations

Execute assigned tasks efficiently while meeting project timelines and customer expectations

Communicate clearly and professionally with internal teams and external customers

Follow all SOPs, SLAs, hospital protocols, and safety standards

Maintain productive, respectful working relationships with customers and teammates

Technical Expertise (Deployment Level: Introductory)

Perform basic cabling pulls, terminations, and cable management

Support software setup and configuration

Apply basic knowledge of KARL STORZ OR1 Core Integration Systems

Work with OR1 network products and peripherals, including image capture devices

Properly use tools and equipment required for deployment

Attend required technical training (field‑based, virtual, or at designated company sites)

Documentation & Administrative Responsibilities

Complete required administrative work using company‑issued technology (iPhone, computer, software)

Submit timekeeping, expense reports, and documentation accurately and on time

Cost‑effectively manage travel and equipment expenses

Maintain current hospital credentialing and comply with all facility access requirements

Uphold professional conduct and company standards while onsite

Minimum Qualifications (Required)
Experience & Education

3–5 years of relevant experience (AV, cabling, network systems, medical devices, or similar)

High School Diploma or GED, or equivalent combination of education and experience

Technical Skills

Basic experience with AV systems, network‑based systems, cable pulling/termination, or related technology

Proficient with hand tools (e.g., voltmeters, solder stations, crimp tools)

Strong computer skills, including Microsoft Word, Outlook, Teams, and Excel

Familiarity with mobile tools and applications

Professional Skills

Clear, professional communication with customers and colleagues

Ability to adapt to changing priorities and project schedules

Team‑oriented mindset with a strong customer focus

Commitment to safety, quality, and continuous improvement

Willingness to learn, accept coaching, and follow established processes

Ability to meet and maintain all hospital credentialing requirements

Preferred Qualifications

1–2 years of experience in an integrated OR or hospital environment

Basic understanding of cable termination methods (solder, crimp, compression, fiber)

Familiarity with various cable media (CAT5/6, fiber optic, coax, multi‑conductor, copper)

Experience with rack and field termination and cable dressing

Ability to mount AV equipment such as wall displays and speakers

Exposure to control systems, network devices, power amplifiers, or video systems

Ability to read and interpret schematics

Physical & Work Environment Requirements

Frequent walking, standing, bending, kneeling, reaching, and twisting

Work performed from floor level to above shoulder height

Lift/carry 1–35 lbs routinely; 36–100+ lbs with assistance

Ability to climb ladders and work at heights

Work in tight spaces and around sensitive medical equipment and patients

Push/pull wheeled equipment using up to ~50 lbs of force

Safety‑sensitive role within active hospital environments

Additional Requirements

Valid driver’s license with a good driving record

Ability to travel up to 80% throughout the U.S., Canada, and Mexico

Flexible schedule, including early mornings, evenings, or weekends as needed

Employment contingent upon qualification for a company corporate credit card

Why Join Us?

Be part of cutting‑edge medical technology deployments

Work in environments where your expertise directly supports patient care

Collaborate with highly skilled field and technical teams

Ongoing training and professional development opportunities

Strong focus on safety, quality, and continuous improvement

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Medical / Dental / Vision including a state‑of‑the‑art wellness program and pet insurance, too!

Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.

401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)

Section 125 Flexible Spending Accounts

Life, STD, LTD & LTC Insurance

We prepay your tuition up to $5,250 per year! - Tuition pre‑reimbursement

Fitness reimbursement of up to $200 annually

And much more!

KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply with all applicable KARL STORZ policies and procedures.

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field‑based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens and other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.

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