Classroom & Audio Visual Specialist

The Classroom and Audio/Visual Specialist provides technical support for the use of media equipment with integrated control systems associated with presentations, classroom instruction and campus events. This position works collaboratively within Information Technology Services to troubleshoot problems and ensure that classroom equipment is working properly and campus events run smoothly. This position is also the primary contact for vendors for classroom and meeting room equipment. This is a full‑time, on‑campus position. Generous benefits include health options, retirement, considerable time off, and access to multiple tuition programs for employees and dependents.

Responsibilities

Work collaboratively with Information Technology Services to troubleshoot and resolve issues with classroom and meeting room equipment in a timely fashion.

Maintain audio/visual systems including cameras, projectors, televisions, and speakers.

Provide basic troubleshooting on Windows and macOS systems.

Assist faculty and staff in using systems properly.

Participate in professional development activities to stay abreast of current and emerging trends, technologies, and methods.

Collaborate with Information Technology Services and vendors on planning, installation, and repair of media equipment in classrooms and meeting rooms.

Obtain quotes from vendors and schedule and communicate installations with vendors of equipment.

Assist with occasional evening or weekend hours as needed for events.

Requirements

HS/GED required.

Minimum of three years of related experience setting up, repairing, and troubleshooting audio/video systems, data projection, and other classroom or campus event audio/visual technologies.

Strong communication and organizational skills.

Ability to work both as part of a team and independently to provide excellent customer service.

Physical Demands
Frequently requires the ability to lift 10 lbs and occasionally up to 100 lbs. Consistently requires twisting, reaching, bending, stooping, pushing, pulling, squatting, crawling, kneeling, climbing stairs and ladders, balancing, and reaching above shoulder and down to floor, standing, walking, and traveling from building to building multiple times a day.

EEO Statement
Illinois Wesleyan University is an EEO Employer. Illinois Wesleyan University is an equal opportunity employer dedicated to promoting excellence through a variety of viewpoints. Illinois Wesleyan University is committed to recruiting, supporting, and fostering a community that values a wide range of perspectives and backgrounds among our outstanding faculty, staff, and students.

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