Develop and author mechanical service information procedures and related technical content for the following commodities:
Chassis, HVAC, Powertrain, Body, Interior, Exterior.
Edit existing content as required and assist in the resolution of content ownership globally
Use Teamcenter and Vis Mockup to create graphics from math data and Arbortext to develop the text of the procedures, crafting and using text strings when applicable.
Handle publication content by section, subsection, and information type.
Maintain contacts with the Design and Process Technology group for engineering math data availability issue resolution.
Work with other department functions and suppliers to implement cost reduction, methods improvement, product improvements, math improvements, while supporting all department programs.
Provides technical direction to support personnel, as required.
Communicates information to and from internal and external customer organizations.
Stays abreast of new technology and driven practices.