Program Manager

Program Manager
Location: Melbourne or Orlando, FL (Hybrid)

Position Summary
Thales is looking for a Program Manager to work with customers, partners, engineering and the overarching Program Manager to create, trial and launch innovative value streams, services and business models. In this position, you will also interface between Thales and the airline and serve as the primary point of contact with airline partners on all integration elements, including the commercial relationship, marketing, expectation management, and launch activities. This position will be key in growing revenue for our IFEC customers and Thales.

Key Areas of Responsibility

Bid & Program Initiation: Support bid development, identify risks, coordinate technical inputs, and participate in Sales-to-Program handoff.

Program Setup & Planning: Build cross-functional teams (WBS), develop and stabilize BOM, implement MAP tracking, and establish program documentation.

Scheduling & Execution: Own the master schedule, key milestones, deliverables, and ensure timely release of internal purchase orders (IPOs).

Program Oversight & Risk Management: Lead program execution, run team meetings, monitor performance (cost, schedule, BOM), and manage risks using tracking tools.

Financial Management: Track P&L, manage budgets and expenditures, forecast completion costs, and partner closely with Finance.

Customer & Lifecycle Management: Handle external communications, support milestone reviews (PDR, CDR, FAI, PMR), manage POs, and oversee project closeout and knowledge sharing.

Minimum Qualifications

Education & Experience: Bachelor’s degree with 3-5 years of experience, or 4-8+ years of relevant experience in lieu of a degree, including at least 2 years in project management or PMO.

Industry & Business Acumen: Understanding of airline business models with strong financial skills, including business case development and value proposition analysis.

Communication & Stakeholder Management: Strong customer-facing presence with senior stakeholders; able to present information clearly and communicate effectively across multicultural, global teams.

Technical & Analytical Skills: Advanced Excel and data analysis capabilities; proficiency in MS Office (Excel, Word, PowerPoint, Outlook, Visio) and familiarity with SAP, Primavera, and Microsoft Project.

Execution & Work Style: Ability to manage multiple time-sensitive projects independently in a fast-paced environment while maintaining accuracy and efficiency.

Leadership & Interpersonal Skills: Strong interpersonal skills with the ability to influence, motivate teams, and make sound decisions in a dynamic, international business environment.

Special Position Requirements

Schedule: Core business hours M-F.

Physical Environment: General office & warehouse environment.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Travel: 20-25% domestic and some international required.

Regulatory Compliance Requirements: None.

Compensation
Total Target Compensation (TTC) 82,949.25 - 145,979.00 USD annual.

Benefits

Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

Retirement Savings Plan after 30 days of employment with company contribution and match, and no vesting period.

Company paid holidays and Paid Time Off.

Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program.

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

This position will require successfully completing a post-offer background check. Qualified candidates with (a) criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.

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