Audio-Visual Technician

Mid-Level Technical Av Technician

This is a mid-level technical role responsible for delivering high-quality audiovisual services for conferencing events. The AV Technician provides expert guidance on AV systems and workflows, ensuring seamless execution across multiple platforms. The candidate will provide design, installation, maintenance, and emergency repair services for all audio-visual (AV) equipment for a government customer. This position requires close collaboration with event stakeholders, technical teams, and external vendors to guarantee reliable performance. Assignments demand precision, creativity, and deep technical expertise to troubleshoot issues in real time and optimize AV environments for exceptional user experience. This is a full-time permanent role supporting one of our programs in Washington, DC.
Responsibilities

Provides customer support in defining and implementing solutions to customer problems in work processes and tools.
The capacity to progressively link, test, and modify as necessary the customer's system and service components that interface with the equipment and services and support systems provided by contractors and other customers, and merge their respective functional characteristics into comprehensive, interoperable systems.
The following statements describe the principal functions of this job and its scope of Responsibility, but should not be considered an all-inclusive listing of work requirements.
Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.
The candidate for the position will:
Install AV equipment as requested
Set up and configure audio and visual equipment for meetings, presentations, and events
Operate microphones, projectors, and video conferencing systems
Ensure all equipment is functioning properly before and during events
Monitor audio and video feeds to ensure quality throughout events.
Troubleshoot and resolve technical issues quickly to minimize disruptions.
Maintain an inventory of AV equipment and ensure it is in good working order.
Qualifications

Possess 2+ years of IT, AV, and Broadcasting systems knowledge
Excellent communication skills for interacting with clients and team members
Strong troubleshooting skills to address equipment malfunctions
Familiar with Crestron/AMX control systems as well as Polycom VTC platforms
Must be available for travel as needed
Must have reliable transportation for daily work, direct reporting in Washington, DC
Experience with audiovisual system setup and troubleshooting
Relevant experience as an on-site support technician, front-line help desk technician, or field technician
Manufacturer training such as Extron, Crestron, Biamp, Polycom, Cisco - a plus
Other duties as assigned
Education
Bachelor's Degree preferred
CTS certification preferred
Relevant manufacturer certifications (Crestron, Dante, Biamp) are a plus
Special Skills
Excellent customer service skills
Ability to lift 75lbs
Troubleshooting skills
General computer skills
Company Overview

Vision Technologies, a national and global systems integrator, provides IT services and solutions for commercial and federal clients. Our seasoned staff has keen insight into trends and emerging technologies that are changing the way we work, communicate, and protect our society. We offer design, installation, support and project management for Distributed Antenna Systems, Passive Optical Networking, voice/data, wireless systems, security, audiovisual, and video teleconferencing delivering powerful IP-centric, integrated solutions that get results. Vision Technologies is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, veteran status, national origin, or disability.