Sales Account Manager - East Coast

Summary
This position focuses on managing major transportation OEM and harness maker accounts with support of regional distributors supporting the East Coast Territory. The ideal candidate will possess proven experience in growing customer book of business, strategies and problem solving, with a strong focus on customer satisfaction. Candidate is expected to act with a sense of urgency and provide timely follow up to all customer inquiries. Excellent communication skills, self‑confidence, and the ability to strengthen the customer relationship and intimacy are a must.

Responsibilities

Lead account growth while managing the customer relationships and voice of the customer.

Create customer strategies through detailed value propositions maximizing booking, revenue and profitability achieving Aptiv metric and objectives.

Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead).

Establish proactive communication and relationship that promotes confidence and trust.

Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.

Create and drive deployment of strategic plan for the account.

Interact with the customer purchasing, engineering and program management teams.

Identify business development opportunities.

Coordinate and monitor pricing, quotations, business proposals and ‘win‑or‑lose’ feedback.

Prepare and present physical presentations to customers related to all aspects of the business account (Technical and Commercial).

Must Haves (Basic Qualifications)

5+ years experience working in the transportation industry.

Bachelor's degree in Business Administration or Engineering.

Ability to forge customer relationships with purchasing, engineering, & business teams of our customers.

Persistence to achieve revenue & profit goals.

Ability to compile and present business cases for leadership approval.

Business acumen including negotiation skills and understanding of financial business cases.

Self‑starter in learning the CS product portfolio and unique design features’ value proposition for communication with customers.

Proven ability to work autonomously, manage large & varied workload, set priorities and close.

Ability to read a production print and answer basic product questions without involving engineering.

Enough technical competence to present the CS product portfolio to customers without engineering or product line manager involvement.

Ability to answer basic product performance questions (current rating, voltage range, temperature range, etc.).

Travel required 75%.

Nice to Haves (Preferred Qualifications)

Master's degree in Business Administration or Engineering.

8+ years experience working in the transportation industry.

Strong results‑orientation and execution characteristics.

Excellent oral and written communication skills with a strong ability to work with a team.

Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently.

Resourcefully innovate and adapt in a rapidly changing environment.

Aptiv Rewards and Advantages

Competitive compensation with bonus potential

Learning and development opportunities

Discount programs with various manufacturers and retailers

Recognition for innovation and excellence

Opportunities to give back to the community

Meaningful work that makes a difference in the world

Relocation assistance may be available

Tuition Reimbursement

Paid Time Off (Vacation, Parental leave, etc.)

Eligibility Statement
Candidates for positions with Aptiv must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

EEO Statement
Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

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