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Data-Driven Strategic Forecaster & Capacity Planner

North End Teleservices LLC, Omaha, NE, United States


North End Teleservices LLC in Omaha, Nebraska is seeking a Strategic Forecaster & Capacity Planner to develop accurate forecasts and analyze trends. The role requires 2-4 years of experience in workforce management and a high school diploma, with a preference for a bachelor's degree. Strong analytical skills, proficiency in Microsoft Excel and Power BI, and excellent communication are essential. This position supports staffing decisions and helps achieve service level targets while controlling labor costs, ensuring a consistent customer experience.
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