Marketing Operations Support Specialist - Shockwave

Job Function
Marketing

Job Sub Function
Events

Job Category
Professional

All Job Posting Locations
Santa Clara, California, United States of America

Job Description
Johnson & Johnson is hiring for a

Marketing Operations Support Specialist – Shockwave Medical

to join our team located in

Santa Clara, CA .

Position Overview
The Marketing Operations Support Specialist supports the Marketing Operations team by executing and maintaining operational processes and technology related to events, sales enablement materials, fulfillment activities, product launches, and commercial initiatives. This role focuses on ensuring materials are accurate, organized, and available to support the sales cycle while contributing to operational reporting, systems support, and cross‑functional coordination. The position requires prior experience in project management, marketing, operational, or commercial support environments and is best suited for someone who can manage defined responsibilities with consistency, accuracy, and accountability. The ideal candidate is willing to learn, detail oriented, organized, and comfortable balancing multiple projects.

Essential Job Functions

Marketing and Sales Operations

Support day‑to‑day use of marketing and sales systems and tools, including SalesForce, store platforms (fulfillment, scrubs) and event platforms (lead capture, Cvent).

Execute and maintain operational processes related to sales enablement materials and fulfillment.

Manage ordering and replenishment of sales and demo materials in alignment with established guidelines and business needs.

Maintain inventory records, trackers, and documentation related to material usage and distribution.

Monitor and support audits of inventory locations and fulfillment processes to ensure accuracy and consistency.

Prepare and maintain usage, run rate, and inventory reports for internal reporting and review.

Participate in recurring operational meetings to review materials, usage trends, required updates and data integrity.

Maintain data accuracy and supporting documentation.

Product Launch and Commercial Support

Support product launches and commercial initiatives through coordination of marketing and sales materials.

Manage mailings, printing requests, and distribution of materials in support of launches and targeted campaigns.

Maintain organization, version control, and accessibility of materials across marketing and sales repositories.

Coordinate with internal stakeholders to support launch readiness and timely execution.

Requirements

Bachelor’s degree or equivalent professional experience required.

Experience in project management or related.

Experience supporting commercial teams, ideally within medical device or regulated environments.

Strong organizational, analytical, and problem‑solving skills.

High attention to detail with the ability to manage multiple priorities simultaneously.

Strong communication skills and ability to partner cross‑functionally.

Proficiency with systems, reporting tools, and operational platforms, such as SalesForce, Cvent or similar.

Ability to work independently while contributing collaboratively to team objectives.

Ideal candidate will be solution‑oriented and flexible with strong problem solving, negotiation, and interpersonal skills.

In‑office role, in Santa Clara, California.

Up to 30% travel possible.

Salary
$75,000 - $120,750

Benefits

Vacation – 120 hours per calendar year

Sick time – 40 hours per calendar year (48 hours for employees residing in Colorado, 56 hours for employees residing in Washington)

Holiday pay, including Floating Holidays – 13 days per calendar year

Work, Personal and Family Time – up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52‑week rolling period

Volunteer Leave – 32 hours per calendar year

Military Spouse Time‑Off – 80 hours per calendar year

Equal Employment Opportunity
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

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