Assoc Director - Pricing / Cross Border

Job Summary

Continuous review of process frameworks (e.g. Pricing, Cross Border, Conduct, etc.) to ensure adequate control environment, develop process flows for strategic initiatives and assisting in the development of operating models.

Working closely with key business stakeholders, including but not limited to Business and Operational teams, CFCR, Legal, Business Management, Audit, Technology in shaping internal policies, driving changes and strategic implementation for the Business with regards to PvB Controls.

Identifying and addressing key risk areas of the Private Banking business through deep dives, reviews and data analytics.

Conduct gap analysis, identify key areas of risk or concern and impact to the Business and maintaining effective communication with stakeholders and business partners.

Project management, influencing design and functional requirements through analysis, providing input to ensure business needs are met, identifying and documenting project gaps, impacts and risks.

Coordinate working groups, business forums and governance meetings.

Providing advisory support and guidance to Front Office with respect to process requirements and system queries.

Key Responsibilities
Strategy
Understand the Group’s business strategy and model. Stay abreast of industry news and transform PvB processes to ensure PvB continues to uphold client experience and service delivery. Driving efficiency in PvB processes and ensure effectiveness of control execution.

Business
Private Banking

Processes
Cross Border Client Engagement, Pricing, Culture and Conduct, Sales Suitability, CDD

People & Talent

Work through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.

Risk Management
Execution responsibility for identifying, assessing, monitoring, controlling and mitigating operational and reputational risks to the Group. Ensure system process and procedures are fully adherence with internal standards, policies, procedures and risk management framework of SCB. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance
Oversee the governance of PvB SG and HK.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Support the Business to achieve the outcomes set out in the Bank’s Conduct Principles.

Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

PvB Front Office and Management Teams

PvB Business Risk Management Teams

Compliance and Legal

SCB Management Teams

Other internal and/or external stakeholders

Our Ideal Candidate

7+ years of experience in Private Banking business and demonstrate a good understanding of PvB business, clients and processes.

Demonstrated track‑record of change delivery and/or relevant experience in risk and control management.

Proven ability to work across business streams, exposure to front‑to‑back system implementations.

Familiarity with regulatory landscape across Asia and experience working on Pricing and Cross border topics.

Ability to work proactively, independently, drive multiple agenda, effectively manage priorities and display strong initiative.

Continuous improvement and change management mindset, questioning conventional ways of managing the business and driving change to improve processes.

Good communication skills, ability to influence and engage senior stakeholders.

Excellent inter‑personal skills, problem solving and analytical skills.

Strong communication and presentation skills. Ability to code (SQL,Python etc) and familiar with Power BI will be an advantage.

Displays personal authority, integrity and ethics.

Role Specific Technical Competencies

Products and Processes

Manage Risk

Manage Change

Manage Conduct

Business Analytics

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits.

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values‑driven organisation, one that embraces and celebrates our unique diversity across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

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