Stage : Chargé.e de mission opérationnel

Emmaüs Connect

In recent years, the fight against digital exclusion has become a national cause comparable to the fight against illiteracy, as digitalization accelerates and impacts all aspects of daily life: renewing identity papers, searching for housing, accessing rights… often, all of this is no longer possible without the internet.
For people in social precariousness who are not equipped or do not have the necessary skills, it is a double penalty: already marginalized, they are cut off from most essential services. Their support towards greater digital autonomy is our daily fight.
Created in 2013 and a member of the Emmaüs movement, the association Emmaüs Connect has given the power to act to more than 135,000 people in social and digital difficulty thanks to a team of a hundred employees supported by more than 1,500 volunteers in 19 action territories.
We act in three ways: by providing means of connection and equipment at affordable prices, by supporting people in difficulty on basic uses, and by training professionals in social action on the practices of digital inclusion.
Job Description

In collaboration with the Territorial Manager and the Operations Manager, your main missions will be:
Recruit, animate, and retain the volunteer community
Develop and implement a volunteer recruitment strategy
Develop and implement, in collaboration with the Volunteer Manager, actions to retain and increase the skills of our volunteer community
Organize events to unify and coordinate the volunteer community
Ensure the logistical and administrative follow-up of volunteer activity on a daily basis
Support volunteers in the animation of initiation workshops and ensure their skill development
Develop and implement local development projects
Establish and implement an action plan in conjunction with the responsible parties to mobilize social action structures
Communicate with local social action structures (organize information meetings, organize events, develop materials, write newsletters, etc.)
Participate in the development of a local network of local partners
Contribute to the search for financing for the activities carried out
Participate in the development of a local project for the collection and refurbishment of digital equipment
Assist in the management of the Marseille Welcome Point teams
Participate in the animation of the teams of employees, volunteers, and volunteers (support in the preparation of team meetings, writing of meeting reports, participation in recruitments) Help with the logistical management of the Welcome Point (monitoring schedules, support in reporting, stock management…) Ensure the good organization of the welcome of beneficiaries by participating in operational activities (sales, mediations and advice, beneficiary registrations, etc.)
Animate and organize workshops
By relying on innovative tools and a trained team for support, you will participate in the organization and animation of digital initiation workshops. You will be responsible for:
Planning the training and ensuring the logistical management
Contributing to the animation of initiation workshops
Participate in the operational activities of the Welcome Point. Participate in the sale of equipment, provide advice and mediation appointments with beneficiaries
Profile Sought

Qualities sought that will be developed during your mission
You are dynamic and like to work in a team
You are rigorous and adaptable
You have a good sense of relationships and are comfortable speaking
You have an interest in the associative sector
Training and skills All training accepted; training in political science, associative project management, event management are appreciated. Good knowledge of the Office suite and digital tools (Google Drive, Google Calendar, etc.)
Additional Information

Type of contract:

Internship

(6 to 6 months)
Location:

Marseille
Occasional remote work authorized