Customer Experience & Retention Lead – On Site Irvine

The CAR Group (Norm Reeves Dealerships) in Irvine, CA is seeking a Customer Relations Manager. This full-time role is vital in ensuring customer satisfaction at Norm Reeves Honda. Responsibilities include resolving customer concerns, monitoring satisfaction metrics, and supporting the General Manager. Ideal candidates have over 2 years of customer service experience, particularly in automotive. The position offers competitive benefits like medical insurance, 401k matching, and employee discounts on vehicles.
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