Strategic Marketing Account Manager

We're Hiring: Strategic Marketing Account Manager

Bring your expertise. Shape the strategy. Help faith-led organizations grow their impact.
At Fervor, we use our marketing and advertising expertise to impact the world for good. We're a strategy-first agency that partners with nonprofits and purpose-driven brands to align their message, clarify their voice, and move their mission forward. We're looking for a

Strategic Marketing Account Manager

who leads with insight, not just instinct, and who sees client relationships as opportunities to drive real organizational growth.
The Role:

This is a high-trust, consultative role that combines strategic thinking, relationship management, and operational execution.
You’ll lead a portfolio of nonprofit and faith-based clients, serving as the primary point of strategic partnership between their organization and Fervor. You’ll guide conversations at both tactical and executive levels, helping clients connect marketing decisions to organizational priorities, growth initiatives, and long-term mission outcomes.
You’ll bring perspective, ask thoughtful questions, challenge assumptions when needed, and proactively identify opportunities that move clients forward.
Yes, you’ll manage the work.
But more importantly , you’ll shape the thinking behind it.
Requirements
What You'll Do
Strategic Relationship Management
Serve as the primary strategic advisor for your client portfolio, building deep, trust-based relationships with key stakeholders and executive leadership teams
Develop a strong understanding of each client’s mission, organizational priorities, audience landscape, growth goals, and competitive environment
Lead strategic conversations that help clients move beyond reactive marketing toward intentional growth strategies
Anticipate client needs, identify risks or opportunities early, and proactively bring recommendations to the table
Navigate challenging conversations with wisdom, clarity, and confidence while maintaining strong relational trust
Maintain a regular cadence of strategic business reviews to evaluate performance, align priorities, identify growth opportunities, and strengthen long-term partnerships
Limited travel required throughout the year for select conferences, team gatherings, and in-person client visits that help cultivate strong relationships and meaningful strategic partnership
Execution + Team Alignmen t
Partner closely with Fervor’s internal creative, strategy, media, and contractor teams to ensure projects are delivered on time, on strategy, and aligned with client objectives
Leverage AI tools, systems, agents, and internal resources to consistently execute quality marketing, communication and fundraising , client outcomes
Ensure alignment between stakeholders, timelines, deliverables, and expectations across all phases of work
Maintain visibility across multiple moving projects while keeping communication proactive and organized
Strategy + Growth Leadership
Identify opportunities for expanded engagement, new initiatives, campaign evolution, and additional strategic support
Develop account growth plans aligned with client vision and organizational objectives
Help clients connect marketing and fundraising efforts to measurable organizational outcomes including awareness, engagement, fundraising, attendance, recruitment, or donor development
Bring strategic insight across messaging, branding, digital marketing, advertising, content, and audience engagement
Account + Resource Stewardship
Protect account health through strong scope management, resource allocation, and profitability awareness
Support contract renewals, amendments, and ongoing account planning conversations
Ensure client expectations, deliverables, and commitments remain clear and aligned throughout engagements
Advocate for both client success and internal team sustainability
Embrace operational excellence through goal tracking, task management, documentation, and strategic planning best practices
Who You Are

You've been in agency or consulting work long enough to know the difference between a client who needs a plan and a client who needs a new way of thinking. You lead with questions before you lead with answers. You're comfortable in the room with senior leaders and just as comfortable rolling up your sleeves when the work needs it.
You Might Be a Great Fit If
You have experience in an agency, consulting, or strategic marketing role
You have a track record of growing client relationships, not just maintaining them.
You think in strategy first and tactics second You've worked with nonprofits or faith-based organizations (bonus!)
You're an excellent communicator, written, spoken, and in a room
You know how to manage up, speak truth in love, and say "no" with confidence
You're curious, collaborative, and bring a "we > me" mindset
You see problems before they happen and already have a plan.
Benefits
The Practical Stuff
Full-time, exempt
Full Salary Position
Based in Kansas City, MO (hybrid: 1–3 days/week in office)
Competitive salary, commensurate with experience
Group health insurance
Fervor-paid dental, vision, life, short/long-term disability
Safe Harbor 401K plan with 3% guaranteed company contribution
Generous PTO - we take rest seriously
About Fervor

We’re a strategy and marketing agency that serves nonprofits and faith-led organizations. For more than 15 years, we’ve helped leaders clarify their message and expand their reach through smart strategy, collaborative creativity, and bold execution. Our signature Brand Impact Assessment™ sets the stage, and our client relationships keep us grounded in impact over hype.