Digital Communication Specialist

Position Title:

Digital Communications Specialist

Duration:

Fulltime Hire position -

Onsite

Location:

Washington, DC 20009-

Working Hours-

M-F

State Client

Position Summary
The client seeks a full-time Digital Communications Assistant to support the day-to-day execution of digital communications across social media, email, website, and visual content. This role reports to the Director of Communications & Digital Strategy and plays a key role in bringing client’s communications to life, ensuring that content is published consistently, visually cohesive, and aligned with organizational priorities.

Working across departments, the Digital Communications Assistant serves as a central point of coordination for digital requests, helping to streamline workflows, maintain brand consistency, and expand client’s capacity to communicate effectively across platforms.

This position has a strong focus on social media management, digital design (particularly in Canva), and content publishing, as well as supporting website updates and email production. This is an ideal role for an early-career communications professional who is highly organized, visually oriented, and excited to build experience across multiple digital platforms in a mission-driven environment.

Key Responsibilities
Social Media Management + Content Publishing

Draft, schedule, and publish content across client’s social media channels

Maintain and manage a centralized social media content calendar

Coordinate social media requests across departments, ensuring alignment with messaging and priorities

Identify timely content opportunities (member highlights, program updates, advocacy, events, partner content)

Monitor platform performance and contribute to monthly reporting

Digital Design + Brand Application

Serve as a central resource for digital design needs across the organization, ensuring consistent application of client’s brand across all digital channels.

Create and adapt digital assets using Canva (or similar tools), including:

Social media graphics

Event and program promotions

Web graphics and banners

Simple digital flyers and one-pagers

Apply client’s brand guidelines consistently across all visual outputs

Support staff in developing visually cohesive materials aligned with organizational standards

Ensure visual content meets accessibility best practices (contrast, readability, etc.)

Website Content Publishing Support

Build and publish web pages in client’s CMS using provided content and direction

Format content for clarity, readability, and consistency across pages

Support routine website updates, including swapping images, updating text, and maintaining page accuracy

Assist with ongoing website cleanup efforts, including broken links, formatting fixes, and accessibility improvements

Email + Newsletter Production

Draft and format newsletters, announcements, and digital communications

Support email production workflows including proofreading, link-checking, and scheduling

Maintain templates and recurring elements to improve efficiency and consistency

Digital Operations + Coordination

Serve as a central point of coordination for incoming digital communications requests (social, web, email, design)

Help maintain communications calendars and workflows in Asana

Support tracking of media mentions and assist in maintaining records of external visibility

Help ensure consistency in formatting, branding, and accessibility across digital outputs

Analytics + Reporting Support

Pull and organize data from platforms such as Google Analytics and social media insights

Support monthly reporting across website, social media, and email channels

Track basic performance trends and flag notable insights

Qualifications
Required

2–3 years of experience in communications, digital media, marketing, or a related field

Strong writing and editing skills, with attention to detail and clarity

Experience managing or contributing to social media accounts

Experience using Canva or similar design tools, with strong visual judgment

Strong organizational skills and ability to manage multiple tasks and deadlines

Comfort working across multiple digital platforms (social, web, email)

Preferred

Experience working in nonprofit, higher education, or mission-driven organizations

Familiarity with content management systems (CMS) such as WordPress, Kentico, or similar

Familiarity with email marketing platforms (Mailchimp, Campaign Monitor, etc.)

Basic understanding of accessibility best practices for digital content

Familiarity with Google Analytics or other reporting tools

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