Account Manager

We are seeking an Account Manager to support our Single-Family division. This role is responsible for managing existing customer relationships while actively developing new business. The Account Manager works closely with builders, homeowners, and internal teams to estimate projects, coordinate timelines, and ensure a smooth transition from sales to construction.

Because this role supports active construction projects, candidates should have a strong understanding of residential construction and the ability to read blueprints and site plans.

Key Responsibilities

Client & Account Management

Build and maintain strong, long-term relationships with builders, contractors, and homeowners
Serve as the primary point of contact for assigned accounts
Respond to customer questions and resolve issues to ensure satisfaction
Sales & Business Development Prospect and develop new customer relationships
Identify upselling and cross-selling opportunities within existing accounts
Prepare and present project estimates
Negotiate pricing, terms, and contracts
Project & Construction Coordination Review and interpret blueprints, site plans, and construction documents
Evaluate foundation design requirements, soil conditions, and site constraints
Coordinate project timelines with customers and internal teams
Partner with operations, field supervisors, and schedulers for smooth handoff to production
Attend site walks as needed
Planning, Reporting & Analysis Develop account plans and sales forecasts
Track account performance and identify growth opportunities
Prepare reports related to revenue, forecasting, and account activity
Stay informed on market trends, competitors, and industry developments
Qualifications Construction background preferred (residential experience strongly desired)
Experience in sales, account management, or a related role
Ability to read and interpret blueprints and construction specifications
Knowledge of concrete foundations and residential construction processes
Strong communication, negotiation, and organizational skills
Customer-focused with a proactive, problem-solving mindset
Ability to work independently and collaborate with cross-functional teams
Work Environment & Travel Full-time, salaried position
Moderate in-state travel required

Equal Opportunity Employer

Custom Concrete Co., Inc. is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other protected status. Reasonable accommodation will be provided as required by law.