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Customer Solutions Specialist

Virtual Vocations Inc, New York, NY, United States


A company is looking for a Specialist, Customer Solutions.
Key Responsibilities

Understand HCP office processes and offer electronic solutions to improve patient Rx experience
Serve as a subject matter expert on AbbVie's HCP facing portals and electronic solutions
Partner with field teams to evaluate and implement solutions for HCPs in the assigned territory

Required Qualifications

Bachelor's degree preferred or relevant equivalent industry experience
2+ years of experience with drugs requiring prior authorization and specialty pharmacies
Strong understanding of drug acquisition and dispensing in the immunology specialty biologics space
Valid driver's license and ability to maintain fleet vehicle qualifications
Knowledge of regulations and compliance affecting prescribing pharmaceuticals