Program Manager

Job Description
The mission of Behavioral Imprints LLC is to impart behavioral strategies, from the science of Applied Behavior Analysis, and special education knowledge, into the community, to enact meaningful social change.

As a Behavioral Imprints LLC team member, you will gain firsthand experience working to ensure our regular and on‐goingcommitmenttoevidence‐basedpractices.

Program Manager
The Program Manager serves in the field as the onsite case supervisor and leader, mastering daily case management skills and delivering direct intervention. Due to our unique model, and niche population, the Program Manager does not oversee Behavior Interventionists. The Program Manager also works within a geographically defined area and/or specific service line, and contributes clinical knowledge, team leadership, feedback and insight to support the success of four customer groups, and works under the direction of the Clinical Supervisor and/or Clinical Director:

Organization:

Promoteourbrand,reputation,cultureandbusinessresults

FundingSources:

Ensurequickserviceofnewreferrals,impactonclientprogressandcompliancewithfunding source requirements

AssignedClients:

Sustainhighqualityclinicalpractice,impactfulclientprogress,excellentcustomerserviceandsupportfromallteammembers

Business Impact

ClientProgress&CustomerSatisfaction:

timely launch of services with highly trained staff focused on quality clinical programming and efficacy

Employee Satisfaction & Retention:

minimizing turnover, recruiting, and training costs, and maximizing success and professional development of the clinical team

Revenue & Profit:

resulting from utilization of contracted hours and other business This position Reports to the Clinical Supervisor and/or Chief Executive Office and/or Clinical Director.

This position may require driving 30 to 60 (or more) miles a day when conducting quality control, direct intervention, supervision and/or consultation in the field, as well as occasional travel outside of regular business hours to serve as a company representative at conferences (internal and industry) and in new areas in development.

Primary Responsibilities

Directly provide Applied Behavior Analytic (ABA) services for a minimum of 30 hours per week

Take accurate data on targeted skills and behaviors in the moment

Work with the primary assigned BCBA on the case to make and implement treatment decisions

Support launch and delivery of clinical services in the territory

Manage productivity of territories: utilization, growth, and additional regional metrics to be determined

Complete reports for approval for funding source submission

Provide field coverage and/or conduct assessments, if needed to support regional operations

Support clinical and training initiatives to ensure data and reporting systems are clinically appropriate, efficiently utilized, and compliant with Behavioral Imprints LLC and BACB standards

Ensure enforcement of Behavioral Imprints LLC policies and those of funding source, industry, state, and federal regulations within the territory

Ensure ongoing communication to alleviate any high‑level issues with the families, funding sources, and staff

Represent company effectively at industry events, with funding sources, families and staff

Maintain accurate schedule in practice management systems

Submit session notes to Behavioral Imprints standards, and in compliance with funding source requirements in a timely fashion

Represent Behavioral Imprints’ ethics and values with families, funding sources and community members

Job Skills

Excellent ABA and clinical skills

Excellent written and spoken communication: clear language, accurate grammar and spelling; additionally, communications are timely (within 24 hours unless on PTO), active listening skills present, clarity and conciseness, along with polite presentation and affect in difficult situations presented

Excellent time management skills: billable vs non‑billable, onsite/direct vs off‑site/indirect hours

Excellent relationship management skills, customer service orientation, collaboration and team‑player attitude with all customers (colleagues, client families and funding sources)

Adaptability/Flexibility with case, staff, and organizational transitions

Customer service oriented

Required Experience and Credentials

Enrolled in coursework towards BCBA

We have two positions available; one requires you are licensed as a RBAI in OR and a CBT in WA State. The position will be hybrid between Vancouver/Camas, WA, and N PDX area.

The second is available for the Lake Oswego/Tigard area.

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