Assistant Director of Community Affairs Level I

MetroPlus Health

provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health 's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlus Health

has been committed to building strong relationships with its members and providers.

Purpose of Position

Under the general supervision of the System's Director of Community Affairs, with latitude for independent initiative and judgment, performs various managerial, professional and administrative assignments in monitoring, implementation and coordination of NYC Health + Hospitals Community Relations Programs. Collaborates with local community organizations, and various health care setting staff and administrations in generating broad community support for the efforts of the System.

Work Shifts

9:00 A.M - 5:00 P.M

Duties & Responsibilities
1. Coordinates the implementation of the System's community relations activities and programs among health care settings in assigned areas.
2. Provides technical assistance and serves as a resource contact to health care setting community relations activities and to leadership.
3. Assists leadership with community relations activities in the development and establishment of local community advisory boards.
4. Develops data, analyzes and evaluates beliefs, interests, needs, knowledge and practices of specific population groups with regard to the System's community relations activities across various communities.
5. Serves as a key contact between health care setting administrations and the related communities and Central Office in matters pertaining to community relations.
6. Assists in the delineation and interpretation of policy to community advisory boards, health care setting communities and other related groups.
7. Participates in the development and implementation of community relations training programs.
8. Assists in the evaluation of the effectiveness and impact of the System's community relations efforts.
9. Assists in community relations program planning and development to advance community relations programs and initiatives.
10. Conducts special studies and participates in special projects relating to community affairs, outreach and public health, as directed.
11. Makes arrangements for meetings, conferences, presentations and/or other educational programs.
12. Participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, training and relevant health care events, as required.
13. Performs other related duties, as directed.

Minimum Qualifications
1. Bachelor's Degree from an accredited college or university in Social Science, Social Work, Public Health or a related discipline; and three (3) years of full-time progressively responsible experience in community relations, community organization, public health and/or social services in a public or private setting; or
2. A satisfactory equivalent combination of training, education and/or experience, in which each year of relevant training and/or experience can be substituted for thirty (30) semester credits from an accredited college or university. However, all candidates must have minimum of a four-year high school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.